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We were able to confirm the issue is happening with Android only. We found a device where we can reproduce the issue: Samsung J6+ - SM-J610G - Android 10. We could reproduce the issue at two_way_streaming.html demo, as you can see on the print screen below: We can use...

Hello Just to complement, on android issues, seems to happen more with cell phones that have lower hardware specifications. Regards

Hello Publisher side. On page load, both (android and Iphone) can see it self camera on the video tag as we call Flashphoner.getMediaAccess() For broadcaster on android: Once they click to start broadcast (We call session.createStream().publish()), the video tag gets just a black fill. The...

We started to receive complaints from a few customers on Android and iPhone with black video when publishing. Our connection workflow is the following: 1. Broadcaster open the page, video playback is shown and it connects to Flashphoner server to create the session (Video showing) 2...

After updating to the version 5.2.791 the WebRTC publish and play events on iPhone stopped working if we enable rest hook validation. Flashphoner creates the session but throws STREAM_STATUS.FAILED. Our rest validation is returning http 200. Same rest validation is working on Android and...

Hello, We have applied the tunes described in this document https://docs.flashphoner.com/display/WCS52EN/Memory+management+in+Java#MemorymanagementinJava-Garbagecollectortuning and we are seeing the memory of our server filling up and not being released even after stopping all broadcasters and...

Hello, We did a few tests with dtls_close_socket_after_tries=30 and changed the network but it did not solved the problem. It's probably due ipv6 compatibility. We will continue in the old version and wait for the fix in order to update. Thanks,

Hello, We have updated the Flashphoner server to the build 5.2.631 and we started to see the error "Failed by DTLS error" when publishing via iOS version 13.4.1 - 13.5. Publishing via iOS 13.2 is working fine. We have used your demo application under Streamer and Stream Diagnostic tabs. Both...

Hello, We are seeing many of these errors in our logs: ERROR 1: FlashphonerWebCallServer-5.2.621 18:41:58,623 ERROR DtlsError - Stun-Clbk-thread tcp/ User-agent: null; alert level: 2; alert description: 70; message: null ERROR 2: FlashphonerWebCallServer-5.2.621 18:01:09,336...

Hello, We have emailed you the requested info. Thank you,

Hello, One more thing. You have mentioned without page refreshing. Do you see any issue if you refresh the page and start a new broadcasting from the same tab? Thank you,

Hello, We will be sending you the requested report. Thank you,

Hello, Did you tested multiple consecutive broadcasting attempts? From our tests, if we refresh the broadcaster tab and try to broadcast consecutive times in Safari iOS, the audio will fail after a few attempts. Thank you,

Hello, I forgot to mention the problem also happens when we are broadcasting video + audio or audio only. Video broadcast fine, but out of 10 attempts, audio fails 30-50%. Thank you,

Hello, We need to broadcast video as well. Video is being broadcasted fine in iOS, but audio isn't. Out of 10 attempts, audio is not being sent in 30-50% of the times, and once it stop working, we need to restart Safari browser (Close, wait a few seconds and reopen). Video is working 100% of...

Hello, We are experiencing a weird issue publishing audio in iOS/Safari via WebRTC. While the broadcaster camera is working fine, out of 10 attempts, we are experiencing audio failing 30% to 50% of the times . Our workaround to solve the issue is to close the browser, wait a few seconds, reopen...

Hello, We are facing an issue to publish a WebRTC video in iOS, mainly in iOS 13.2 / 13.3. The code is working fine on other OS and browsers (including iOS 12). We are only having issues with iOS 13.2 / 13.3. This error happens in 2 out of 10 attempts approximately, with more chances to happen...

We are having issues broadcasting portrait orientation via mobile devices in RTC. It seems Flashphoner is forcing landscape orientation even forcing portrait constraints. We are passing the following constraints in the method session.createStream(): { "video":{ "width":{...