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ok, now its opened https://apps.zrg.com:443 working ... and showing the centos page, but still unable connect with websocket wss:/apps.zrg.com:443 pls assist Thnx AB

Hi Sorry about the inconvenience, the IP link was gone down, now its up, kindly check and feedback Thnx AB

Where as the normal 8443 port is connected successfully

Unfortunately still unable to connect to 443 Pls see the screen shot Pls assist Ab

Hi there The nginx service is running successfully, but I am unable to test the wss routing even I remove the authentication and give the following command on browser wss://apps.zrg.com:443/wss response in browser is same: The webpage at wss://apps.zrg.com/wss might be temporarily down or it...

Hi there we have applied the above changes as per your suggestions but still facing an issue of reaching to the site with this error The webpage at wss://systemuser:systempassword@apps.zrg.com/wss might be temporarily down or it may have moved permanently to a new web address. https port 443...

Hi there, nginx has started now but when running the command on browser it is giving this error wss://systemuser:systempassword@apps.zrg.com:443/wss This site can’t be reached The webpage at wss://systemuser:systempassword@apps.zrg.com/wss might be temporarily down or it may have moved...

After uncomment server tag given below error is occurred and nginx service is not start. 2024/03/05 01:49:28 [emerg] 12519#12519: "server" directive is not allowed here in /etc/nginx/nginx.conf:57 It is possible to check this on remote with our test server?

Pls see the following config file, pls assist further... # For more information on configuration, see: # * Official English Documentation: http://nginx.org/en/docs/ # * Official Russian Documentation: http://nginx.org/ru/docs/ user nginx; worker_processes auto; error_log...

Hi there We are getting this error when starting ngix, Port 80 is also free Pls assist

Thanks Let us try and see if we can configure accordingly, otherwise I will request the queries. Regards AB

Customer does not want the decrypted SSL, they want encrypted SSL, please advise AB

Hi there We have tried to follow the instructions provided by you for the manual installation of the encrypted SSL and successfully generated the P12 file and the installed the ssl by following the above steps, we received the following warning while installation The driver is started...

Hi there, Our customer has complaint that their WCS mixer recording function is having issues, although the connectivity used by video-chat API for both parties in video call is working ok, but the mixer recording gets issues in like one side video, video jerks, voice breaking etc in the...

Hi there, is there any update on this issue, internal ticket WCS-3920 Customer is asking for the same, kindly share any tentative timeline Thnx AB

Hi there, While trying to follow the documentation when executing the following it is asking for the keystore password, when entering a root password it is giving an error, kindly let us know what to enter here? currently there is a default selfsigned certificate installed. [root@apps /]#...

Currently it is giving NULL alert when uploading the encrypted PEM file Can you assist on how to give password when loading the encrypted SSL? Thnx

Hi there Our client which is a financial institute asked for a possibility to install an encrypted SSL on their WCS Server.. we have tried to do the same but got an error, kindly assist us on how to implement that to get this security vulnerablity addressed, or any other option to make the...

Hi there We are facing an issue in our mixer recording where connectig 2 video calls using the room API. Suddenly the mixer stops the recording in back end maybe due to bandwidth degradation and do not resume but the call continues with both video users. Is there any way to continue the mixer...

Hi there The customer (a financial institute) wants to use Encrypted SSL certificate files for WCS, but when we try to upload this file it gives an error, however the unencrypted SSL file works OK, kindly let us know what's the process and how to upload the Encrypted SSL certificate file...