Search results

  1. Max

    DigiEye's streams cant be played

    Hello Related to the report. Please double check the following logs: logs/server_logs/flashphoner.log 1) What was the server time of incident? 2) What was the stream name or RTSP URL of incident? We have to match Time and URL with logs. Please check also...
  2. Max

    Unable to start web call server with fresh install

    Hello As per your report This path seems wrong /usr/local/FlashphonerWebCallServer/server There is no such path inside of normal server installation. Please do cd /usr/local/FlashphonerWebCallServer/bin sudo ./uninstall.sh Make sure folder is empty or does not exist...
  3. Max

    Unable to start web call server with fresh install

    Please do tree /usr/local/FlashphonerWebCallServer/lib/so And paste or attach output here.
  4. Max

    Unable to start web call server with fresh install

    Try sudo chmod -R 775 /usr/local/FlashphonerWebCallServer/lib Or sudo chown -R flashphoner:flashphoner /usr/local/FlashphonerWebCallServer/lib
  5. Max

    Unable to start web call server with fresh install

    Please also check the log file /usr/local/FlashphonerWebCallServer/logs/startup.log when start fails. It should display what file permissions are wrong.
  6. Max

    Unable to start web call server with fresh install

    Hello Try to set permissions immediately before launch sudo ./webcallserver set-permissions sudo ./webcallserver start
  7. Max

    Unable to start web call server with fresh install

    Hello. Please use the command to get more details about service failure: journalctl -xe Try to fix a file write permissions cd /usr/local/FlashphonerWebCallServer/bin sudo ./webcallserver set-permissions Also try to detect IP addresses manually cd /usr/local/FlashphonerWebCallServer/bin...
  8. Max

    DigiEye's streams cant be played

    Hello We have checked logs. It looks like WebRTC connection issue. Please make the report 1. Try to play stream. 2. Then gather the report: cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo --conf --tar
  9. Max

    WCS 5.2.1947

    Good day. Since build 5.2.2022, WCS supports hardware acceleration using NVIDIA GPU while decoding and encoding video. See details here: Hardware acceleration support for video transcoding
  10. Max

    GPU Transcoding and Custom Transcoder Interface

    Good day. Since build 5.2.2022, WCS supports hardware acceleration using NVIDIA GPU while decoding and encoding video. See details here: Hardware acceleration support for video transcoding
  11. Max

    Транскодинг на gpu

    Добрый день. Начиная со сборки 5.2.2022, WCS поддерживает аппаратное ускорение при декодировании и кодировании видео с использование NVIDIA GPU. Подробности здесь: Поддержка аппаратного ускорения при транскодинге видео
  12. Max

    WCS 5.2.1947

    Good day. The function is not quite ready to production use yet, so we have not documented it. We will let you know when it will be ready.
  13. Max

    Java exception when unpublishing the stream

    Yes. But we recommend to use the latest SDK with the latest server.
  14. Max

    Abnormally large server_log file issue

    Good day. We changed logging to reduce an excessive output. Also in the latest builds there are some fixes to prevent RTCP feedback issues/ Please update to the latest build 5.2.2036.
  15. Max

    Java exception when unpublishing the stream

    Good day. You're using too old WCS build. Some new events are added on a client side, so the old WCS build cannot handle them. Please update to the latest WCS build 5.2.2036.
  16. Max

    WebSDK 2.0.247 not working (Vue.js app) (only one instance of babel-polyfill is allowed)

    Good day. In the latest Web SDK builds, Flashphoner.init() is async function. So you should use await or Promise returned: Flashphoner.init({}).then(() => { ... });
  17. Max

    How to properly disconnect from the server?

    You should use STREAM_STATUS.STOPPED event after stream.stop() call to disconnect the session, for example session.createStream({ name: streamName, display: remoteVideo }).on(STREAM_STATUS.PENDING, function (stream) { ... }).on(STREAM_STATUS.PLAYING, function...
  18. Max

    How to properly disconnect from the server?

    Good day. Use the session.disconnect() method to close the websocket session, for example function connect() { var url = $('#urlServer').val(); //create session console.log("Create new session with url " + url); Flashphoner.createSession({urlServer...
  19. Max

    Can Flutter connect to Flashphoner WCS?

    Hello You would need something like Flutter HLS Player Like this https://pub.dev/packages/video_player_web_hls WCS has a good HLS and Low Latency HLS support therefore you can embed HLS players for video playback https://docs.flashphoner.com/display/WCS52EN/In+a+browser+via+HLS
  20. Max

    AWS Auto Scaling with Stream Recording

    Good day. When you're connecting through Load Balancer DNS, the client uses its endpoint to establish a websocket session. Not a server endpoint directly. Then, you're detaching the server from the Load Balancer. When detaching is finished, Load Balancer closes the websocket connection because...
Top