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Please can you guide which parameter to change?

Hi there is it possible to change logs path in Flash Phoner Configuration file. Thnx

Hi we have added a space and mounted a new folder on our WCS server now we would like to record the mixer recording video files (MP4) at other location, for this we have defined a parameter record_folder = /newdir in the config file, but it is not taking effect even we have restarted the...

Hi there Is there any method available to check if the recording is not being done by mixer due to Recording space not available on server drive? We are using video chat API with auto mixer based recording enabled, but when the recording space gets full our application does not know about...

Thanks it seems working now... As we have been facing issues recently Please provide a guideline on what is the best way on how to set permissions for flashphoner user? The provided script for set-permissions apparently not working smoothly... Thnx AB

Still showing following [root@xms FlashphonerWebCallServer]# ssh -p 2001 admin@localhost ssh: connect to host localhost port 2001: Connection refused [root@xms FlashphonerWebCallServer]#

Hi there Kindly assist, we performed the steps but still server is showing not healthy in startup log as follows: [2022-06-23 07:09:39] INFO isServerRunning - Server is running, pid 30360 [2022-06-23 07:09:39] INFO stop - FlashphonerWebCallServer stopped [2022-06-23 07:10:08] INFO...

Sorry but we had a power shutdown due to rain and therefore the servers were down... now its restored... kindly retry to login... Thnx AB

We have tried to perform the disabling of port 8081 in our inhouse system as defined in post https://forum.flashphoner.com/threads/wcs-service-getting-failed.14220/#post-31314, but somehow now stuck, can you check the system as we are unable to login to CLI and getting the following: [root@xms...

We are unable to perform the stream recording from the demo sample also... Can we configure ssh on 8081 port as the ssh 22 port is not exposed via internet? Kindly assist on the steps of disabling the 8081 from WCS and set for ssh...

Hi there Thank you for your mail, this was our testing server and therefore few resources were used for this. But At the customer site we are still facing the mixer streaming recording issue, the demo stream recording sample is also not generating the recording, please find the below image of...

Hi there After installing the WCS v.2.0.219-5.2.1249-aabaaeb4405edbd70e6c5030f425ca626b0275d4 the WCS Service is not starting via systemctl, after start it is terminating after a little while ... so we are starting the WCS in Standalone mode.. However the auto mixer recording for video chat...

Hi there We have tried the TCP transport earlier and it did not help, here is the config values we are using, kindly suggest any improvements if possible related to iPhone - iOS ... #codecs codecs...

It seems like on some less bandwidth connectivity the iPhone safari behaves differently and causes streaming issues where as chrome works ok in same situations. . Is there any way to control/optimize this behaviour? Thnx AB

OK we will upgrade to WCS build 5.2.1249 first and check and share the feedback Thnx AB

WCS VERSION running is 2.0.218-5.2.1232-cbc4bc0e11d2acd7d492723dea069f21bdd4159c

Hi there The customer is experiencing issue in video chat api with one side voice/video on different models of iPhone with updated iOS 15.5. Kindly assist on how to fix this.. new WCS build is being used. Thnx AB

Hi, Can we temporary use 8081 port for ssh access, since it is opened for remote access http WS we need to disable it from flashphoner properties and enable it in SSH config file? we have tried to change this port flashphoner properties config file and defined 1964 port, but WCS keep...

With the update the recordings started to be stored... Thnx

Ssh remotely is available as its a financial institution... however we are trying to get one But pls suggest any alternate method of checking the issue