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    Updated to latest version lost from AWS upload

    Hi, I was suggested to update to latest version in another thread. I followed the instructions and server is updated but after that I have lost the file from bin which uploads the recordings to a s3 bucket. I have lost the code from on_record_hook.sh calling the script.
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    Audio Only Streams

    Hi, I would to discuss what would be most optimal settings for audio only streams? We are looking to develop a radio broadcasting service but getting between 3-4 seconds delay on it. Is there anyway to optimize that so we get less than a second latency? Our server is configured to have HD...
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    SSL Creating Tool in 5.2

    Hi, I can't see the option to auto create the LetsEncrypt SSL using the admin tool. That option was available in the previous version. Is that a setting to enable it?
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    Getting StreatStatus.Failed when 200+ viewers connect to stream

    Hi, Is there anyway to check what could be reason for getting StreamStatus.Failed when a viewer tries to connect to the stream. This only happens when there are several users connect to it. If you retry it sometimes work and sometimes returns failed. There is no message passed back for the...
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    Problem copying files to S3 bucket

    Hi, I am trying to copy the recorded files to an S3 bucket and its not working and I have not been able to figure out whats wrong with it. So far I have tried following: 1) I know my hook is getting called because I have a test script in it which copies the file in records folder with a new...
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    How to activate the monitoring option in client app

    Hi, When I was using the trial version I had the option to see the monitoring tab but since upgrading to paid license and upgrading to 5.2.21 it does not seem to exists. Emailed the login details. Regards Azhar
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    Problem when switching to screen share second time

    Hi, I am having following issues: 1) If you start the stream using camera and and switch to screen using the switchToScreen('screen') function, it works. If user decides to change and share a different screen, calling switchToScreen('screen') does not allow to pick another screen. 2) If you...
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    Help required to activate the HD screen share on instance

    Hi, We have been testing Trial server and all working good. We got your help in activating the 1080 (HD) streaming on that instance. I bought the license and followed the instructions to update the version to 5.2.21. That has all worked but seem to have lose the settings you made to make...
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    Screen share preview before start streaming

    Hi, We are currently building a project using WCS and we have a requirement where we want user to see what they are going to stream. We want to allow user to stream camera or screenshare. I have looked in the forum and found a helpful link where you have advised to use getMediaAcess to get the...
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