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  1. Max

    Prometheus SIP metrics details

    This seems to be system locale issue. Please check if system locale is set to en_US: LANG=en_US.UTF-8 LC_CTYPE="en_US.UTF-8" LC_NUMERIC="en_US.UTF-8" LC_TIME="en_US.UTF-8" LC_COLLATE="en_US.UTF-8" LC_MONETARY="en_US.UTF-8" LC_MESSAGES="en_US.UTF-8" LC_PAPER="en_US.UTF-8" LC_NAME="en_US.UTF-8"...
  2. Max

    iOS15.1.1 websocket issue

    This is a known iOS Safari issue which should be fixed in 15.2 (read details here, p. 17). A workaround with orientation bit enabling is useful only for stream playback via WebRTC in browser which supports this. For example, you can reproduce the issue in AppRTC with Firefox browser on other...
  3. Max

    iOS15.1.1 websocket issue

    Good day. Yes, we can't reproduce the issue using the latest WCS build 5.2.1105 and latest WebSDK build 2.0.206: websocket connection is establishing correctly from iPhone 7, iOS 15.1. Usually, update to the latest build is the first step to check if the issue still persists.
  4. Max

    Android | Для чего нужен layout.PercentFrameLayout и org.webrtc.SurfaceViewRenderer | localRender

    Добрый день. WCS Android SDK реализует Websocket сигналинг. За реализацию WebRTC, в том числе и захвата видео, отвечает нативная библиотека WebRTC. Захват видео в этой библиотеке требует рендеринга. Поэтому обойтись без локального повторения картинки в приложении нельзя.
  5. Max

    Расположение видео в микшере для 3 потоков

    Добрый день. Добавили примеры описаний стандартных лэйаутов на языке разметки: Реализация стандартных размещений картинок на языке разметки В этих лэйаутах три потока размещаются так, как Вам нужно. Эти лэйауты совместимы со сборками WCS, начиная с 5.2.1094 и новее.
  6. Max

    SIP phone is working, Video Demos are not

    Good day. To someone who sent its report from this topic (Marc, this is definitely not you): please register and create your own topic so we can answer you. Two tips: 1. Your A record points to a different IP address, not to WCS instance. 2. You should import SSL certificate to WCS storage as...
  7. Max

    Transcoding video decoding queue size issue

    Good day. Please make sure you've done the perfomance tuning described here (espesially p 11, 12, 13), and stream distribution optimization is enabled. Also, you coonfuguration seems not enough for 1700 subscribers. In our tests in the article What kind of server do you need to run a thousand...
  8. Max

    Using special character "@" in password

    Good day. All the special characters in RTSP URL must be escaped (URI encoded). Also, username should be divided from password by :. For example, the correct URL is: rtsp://username:oaass%40123@someit:544/someaddress
  9. Max

    Cannot access web interface

    Checked the server - the admin panel is working.
  10. Max

    Cannot access web interface

    Please provide SSH access to the instance using this form, we will check
  11. Max

    Cannot access web interface

    Good day. Seems like the server is not running. Please restart it sudo systemctl restart webcallserver If the problem still persists, please provide SSH access to the instance using this form
  12. Max

    systemctl restart webcallserver hangs b/c of chown process

    This behaviour concerns AWS EC2 instances only. In AWS EC2, we recommend to clean the logs keeping folders structure: find /usr/local/FlashphonerWebCallServer/logs/ -type f -delete rm -rf /usr/local/FlashphonerWebCallServer/logs/client_logs/*
  13. Max

    Logging messages that the client device receives from kFPWCSStreamStatus

    Good day. This is client logs pushing feature. It is intended to push client browser logs to server logs and is working for WebSDK only. All the stream states are logged in server log on the INFO level: 07:30:06,819 INFO RestClient - API-ASYNC-pool-13-thread-8 SEND REST OBJECT ==>...
  14. Max

    Prometheus SIP metrics details

    Good day. All the SIP metrics are described in this table (see call_stats and sip_stats sections): sip_calls Number of SIP calls sip_calls_established Number of active SIP calls sip_calls_in Number of incoming SIP calls sip_calls_out Number of outgoing SIP calls...
  15. Max

    Flashphoner error

    Pulling HLS (using for playback HLS URL for a stream published not on the WCS) is not supported. External stream can be pulled as RTMP or RTSP. Stream published on WCS can be played as HLS.
  16. Max

    Internal turn question

    This option enables WebRTC over TCP feature. In this case, RTP traffic goes over TCP instead of UDP. It requires the same media ports to be opened for incoming connections, for example 31001-32000/tcp. Those ports are used subsequentally. TURN feature is intended to bypass firewalls because it...
  17. Max

    Internal turn question

    Good day. There is no known TURN server implementation working with WebRTC over TCP, because TURN actually wraps media UDP traffic to TCP. So you can either use TURN or use WebRTC over TCP, but not both.
  18. Max

    Подписи потоков при использовании языка разметки

    WCS-3389 - исправлено в сборке 5.2.1092.
  19. Max

    Подписи потоков при использовании языка разметки

    Добрый день. По этой проблеме есть тикет WCS-3389. Сообщим здесь, когда будет исправление.
  20. Max

    Рекомендации по использованию микшеров.

    Добрый день. В сборке 5.2.1091 добавлена возможность описать вариант размещения картинок с демонстрацией экрана для определенного количества участников. Подробности читайте здесь.
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