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  1. Max

    RTMP server configuration

    Please check if channel quality and bandwidth is good enough to publish 720p stream. For example, use a different network (Wi-Fi instead of LTE) to publish a stream, ore try to use lower resolution to publish (360p for example). Switchin to TCP transport may also help to reduce packet loss...
  2. Max

    Stream is not playing

    The server itself is up and running. Seems like the issue is in your VPN setup. You should configure media ports (31001-32001/udp) forwarding. If you can't, consider to deploy a server instance outside VPN network. Or you can use WCS integrated TURN server or third party TURN server (coturn for...
  3. Max

    ретрансляция на другой RTMP-сервер.

    Сообщение 08:07:09,490 INFO ClientHandler - pool-62-thread-2 channel closed: [id: 0x778e8090, /***.**.*.***:20004 :> vp-push-ix1.gvideo.co/**.***.***.***:1935] CLOSED означает, что соединение закрыто RTMP сервером. Мы проверили на нашем сервере, сборка 5.2.1023. При запросе curl -H...
  4. Max

    RTMP server configuration

    Good day. This bitrate seems too high. This will require a t lease 20 Mbps upload channel from publisher to WCS server, so those setting cannot be used to publish a stream from phone via mobile networks. Please use lower bitrate constraints: webrtc_cc_min_bitrate=500000...
  5. Max

    Stream is not playing

    We checked you report. The SDP with following media ports to connect was successfully sent to a client But in the traffic dump there are no incoming packets to these ports: and there is no STUN traffic Seems like incoming UDP traffic is blocked by security group or VPN as we supposed earlier...
  6. Max

    Mirror camera not working in remote stream

    Good day. Please clarify: What Android SDK build do you use? What example do you use to test? Is the problem reproducing in Streaming-min example out-of-the-box?
  7. Max

    ретрансляция на другой RTMP-сервер.

    Добрый день. В rtmpUrl нужно передавать полный URL, включая ключ потока. При этом необходимо установить параметр "rtmpTransponderFullUrl":true. Также желательно поменять версию RTMP-клиента: { "streamName": "name", "rtmpUrl": "rtmp://vp-push-ix1.gvideo.co/in/130062?*key*"...
  8. Max

    Качество микшированного потока на origin

    Предоставьте, пожалуйста, доступы к серверам (Origin и Edge), на которых это поведение воспроизводится (SSH доступ и доступ к WCS админке для публикации/воспроизведения) для проведения тестов, используя эту форму. Микшер в любом случае использует транскодинг, т.к. необходимо декодировать...
  9. Max

    Проблема с chat rooms

    Провели тесты, с импортом import * as Flashphoner from '@flashphoner/websdk/src/flashphoner-core.js'; исключение не воспроизводится, вебсокет-соединение устанавливается. Дополнили документацию. В рамках тикета WCS-3312 добавим в документацию пример React приложения.
  10. Max

    Качество микшированного потока на origin

    Уточните, пожалуйста, как и где измеряли FPS: - на Origin сервере по метрикам - на Edge сервере по метрикам - визуально для потока - визуально в потоке микшера Последнее не дает правильной картины, поскольку для микшера у Вас установлено ограничение в настройках в 15 FPS, поэтому, даже если...
  11. Max

    Stream is not playing

    Please reproduce the problem and collect a full report as described here including settings, client debug logs and traffic dump (this is mandatory). The traffic dump collection must be started before pressing 'Publish' key. Send the report archive using this form.
  12. Max

    Stream is not playing

    Unfortunately, we cannot connect to VPN according to instruction and credentials you've provided: Please reproduce the problem and collect a report as described here including client debug logs and traffic dump (mandatory). The traffic dump collection must be started before pressing 'Publish'...
  13. Max

    Stream from a local file

    Good day. You can capture a stream from MP4 file on server as VOD. Please read details here.
  14. Max

    Not able to run external scripts inside of on_multiple_recocd_hook.sh

    Good day. Please check if read and execute privilegies are set to the external script for all users: sudo chmod +rx your_script.sh If this does not help, please do one of the following: - add flashphoner user to sudoers or - switch WCS to run in root mode by changing the following paramerer in...
  15. Max

    Stream is not playing

    The server still is not accessible because you gave no instructions what VPN client should be used and how to setup it. Please note that if the server is behind VPN/NAT/firewall, and you're trying to publish or play a stream from external network, WebRTC media ports must also be accessible from...
  16. Max

    2nd publish fails when using conference(Room API)

    Good day. We reproduced the problem and raised the ticket WCS-3313 to fix it. Will let you know here about results.
  17. Max

    Zooming from web sdk

    Good day. You can use canvas streaming to do this. Please see the article A how-to guide on Canvas streaming via WebRTC. Use drawImage method to scale image in and out (details are here)
  18. Max

    Проблема с chat rooms

    Попробуйте сделать так: import * as Flashphoner from '@flashphoner/websdk/src/flashphoner-core.js' т.к. фактически под этим именем в данном случае нужны экспорты из этого модуля либо импортировать браузерный скрипт node_modules/@flashphoner/websdk/flashphoner.js Завели тикет WCS-3312, чтобы...
  19. Max

    Flashphoner DNS issues ?

    Please contact sales@flashphoner.com and provide them a license number, they will check and help.
  20. Max

    Нагрузочное тестирование с использованием другого сервера

    Конфигурация, которую Вы тестируете (8 vCPU, 16 Gb RAM, как упомянуто здесь), мало подходит для транскодинга видео. Напомним, что транскодинг двух 720p потоков занимает одно ядро vCPU. Если необходим транскодинг видео, нужно тестировать конфигурацию на столько ядер, сколько публикаций...
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