We can't reproduce the issue with latest WCS build 5.2.2060 and WebSDK build 2.0.247, VideoJS Player minimal example using VideoJS 8 in iOS Safari 17.6.1
The stream picture is not cropped but scaled to the video tag size. The metrics displayed under the video tag shows an actual video stream...
Please try to reproduce the issue on our demo server: https://demo.flashphoner.com:8444/client2/examples/demo/streaming/embed_player/sample.html
If the stream still not playing, provide RTSP URL using this form.
WSPlayer was the cratch and is deprecated now. You can use WebRTC provider in Embed Player, for example
<iframe id='fp_embed_player' src='https://demo.flashphoner.com:8888/embed_player?urlServer=wss://demo.flashphoner.com:8443&streamName=test&mediaProviders=WebRTC' marginwidth='0'...
Good day.
Please update to the latest WCS build 5.2.2057 with WebSDK 2.0.247. If the rtsp stream still cannot be played, please provide an RTSP URL to test using this form.
Hello
Related to the report. Please double check the following logs:
logs/server_logs/flashphoner.log
1) What was the server time of incident?
2) What was the stream name or RTSP URL of incident?
We have to match Time and URL with logs.
Please check also...
Hello
As per your report
This path seems wrong /usr/local/FlashphonerWebCallServer/server
There is no such path inside of normal server installation.
Please do
cd /usr/local/FlashphonerWebCallServer/bin
sudo ./uninstall.sh
Make sure folder is empty or does not exist...
Please also check the log file /usr/local/FlashphonerWebCallServer/logs/startup.log when start fails. It should display what file permissions are wrong.
Hello.
Please use the command to get more details about service failure:
journalctl -xe
Try to fix a file write permissions
cd /usr/local/FlashphonerWebCallServer/bin
sudo ./webcallserver set-permissions
Also try to detect IP addresses manually
cd /usr/local/FlashphonerWebCallServer/bin...
Hello
We have checked logs.
It looks like WebRTC connection issue.
Please make the report
1. Try to play stream.
2. Then gather the report:
cd /usr/local/FlashphonerWebCallServer/tools
sudo ./report.sh --sysinfo --conf --tar
Good day.
Since build 5.2.2022, WCS supports hardware acceleration using NVIDIA GPU while decoding and encoding video. See details here: Hardware acceleration support for video transcoding
Good day.
Since build 5.2.2022, WCS supports hardware acceleration using NVIDIA GPU while decoding and encoding video. See details here: Hardware acceleration support for video transcoding
Добрый день.
Начиная со сборки 5.2.2022, WCS поддерживает аппаратное ускорение при декодировании и кодировании видео с использование NVIDIA GPU. Подробности здесь: Поддержка аппаратного ускорения при транскодинге видео
Good day.
We changed logging to reduce an excessive output. Also in the latest builds there are some fixes to prevent RTCP feedback issues/ Please update to the latest build 5.2.2036.
Good day.
You're using too old WCS build. Some new events are added on a client side, so the old WCS build cannot handle them. Please update to the latest WCS build 5.2.2036.