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  1. Max

    Unable to start stream on Iphone Safari.

    We can't reproduce the issue with latest WCS build 5.2.2060 and WebSDK build 2.0.247, VideoJS Player minimal example using VideoJS 8 in iOS Safari 17.6.1 The stream picture is not cropped but scaled to the video tag size. The metrics displayed under the video tag shows an actual video stream...
  2. Max

    Unable to start stream on Iphone Safari.

    Please try to reproduce the issue on our demo server: https://demo.flashphoner.com:8444/client2/examples/demo/streaming/embed_player/sample.html If the stream still not playing, provide RTSP URL using this form.
  3. Max

    Unable to start stream on Iphone Safari.

    WSPlayer was the cratch and is deprecated now. You can use WebRTC provider in Embed Player, for example <iframe id='fp_embed_player' src='https://demo.flashphoner.com:8888/embed_player?urlServer=wss://demo.flashphoner.com:8443&streamName=test&mediaProviders=WebRTC' marginwidth='0'...
  4. Max

    Unable to start stream on Iphone Safari.

    Good day. Please update to the latest WCS build 5.2.2057 with WebSDK 2.0.247. If the rtsp stream still cannot be played, please provide an RTSP URL to test using this form.
  5. Max

    Unable to start web call server with fresh install

    This is a message from systemd about the file where process pid is stored. Please update to the latest WCS build 5.2.2055 where the issue is fixed.
  6. Max

    DigiEye's streams cant be played

    Hello Related to the report. Please double check the following logs: logs/server_logs/flashphoner.log 1) What was the server time of incident? 2) What was the stream name or RTSP URL of incident? We have to match Time and URL with logs. Please check also...
  7. Max

    Unable to start web call server with fresh install

    Hello As per your report This path seems wrong /usr/local/FlashphonerWebCallServer/server There is no such path inside of normal server installation. Please do cd /usr/local/FlashphonerWebCallServer/bin sudo ./uninstall.sh Make sure folder is empty or does not exist...
  8. Max

    Unable to start web call server with fresh install

    Please do tree /usr/local/FlashphonerWebCallServer/lib/so And paste or attach output here.
  9. Max

    Unable to start web call server with fresh install

    Try sudo chmod -R 775 /usr/local/FlashphonerWebCallServer/lib Or sudo chown -R flashphoner:flashphoner /usr/local/FlashphonerWebCallServer/lib
  10. Max

    Unable to start web call server with fresh install

    Please also check the log file /usr/local/FlashphonerWebCallServer/logs/startup.log when start fails. It should display what file permissions are wrong.
  11. Max

    Unable to start web call server with fresh install

    Hello Try to set permissions immediately before launch sudo ./webcallserver set-permissions sudo ./webcallserver start
  12. Max

    Unable to start web call server with fresh install

    Hello. Please use the command to get more details about service failure: journalctl -xe Try to fix a file write permissions cd /usr/local/FlashphonerWebCallServer/bin sudo ./webcallserver set-permissions Also try to detect IP addresses manually cd /usr/local/FlashphonerWebCallServer/bin...
  13. Max

    DigiEye's streams cant be played

    Hello We have checked logs. It looks like WebRTC connection issue. Please make the report 1. Try to play stream. 2. Then gather the report: cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo --conf --tar
  14. Max

    WCS 5.2.1947

    Good day. Since build 5.2.2022, WCS supports hardware acceleration using NVIDIA GPU while decoding and encoding video. See details here: Hardware acceleration support for video transcoding
  15. Max

    GPU Transcoding and Custom Transcoder Interface

    Good day. Since build 5.2.2022, WCS supports hardware acceleration using NVIDIA GPU while decoding and encoding video. See details here: Hardware acceleration support for video transcoding
  16. Max

    Транскодинг на gpu

    Добрый день. Начиная со сборки 5.2.2022, WCS поддерживает аппаратное ускорение при декодировании и кодировании видео с использование NVIDIA GPU. Подробности здесь: Поддержка аппаратного ускорения при транскодинге видео
  17. Max

    WCS 5.2.1947

    Good day. The function is not quite ready to production use yet, so we have not documented it. We will let you know when it will be ready.
  18. Max

    Java exception when unpublishing the stream

    Yes. But we recommend to use the latest SDK with the latest server.
  19. Max

    Abnormally large server_log file issue

    Good day. We changed logging to reduce an excessive output. Also in the latest builds there are some fixes to prevent RTCP feedback issues/ Please update to the latest build 5.2.2036.
  20. Max

    Java exception when unpublishing the stream

    Good day. You're using too old WCS build. Some new events are added on a client side, so the old WCS build cannot handle them. Please update to the latest WCS build 5.2.2036.
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