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  1. Max

    WCS перестает работать

    Добрый день. По ошибкам вывода статистики в лог Начиная со сборки 5.2.1975 вывод этой статистики по умолчанию отключен. Этих ошибок в логе больше не должно быть.
  2. Max

    Кодек WebRTC

    Добрый день. По тикету WCS-4002. Поддержка re-INVITE добавлена в сборке 5.2.1943: Поддержка re-INVITE.
  3. Max

    Multi-stream recording issue

    Good day. Since build 5.2.1990 it is possible to update MP4 atoms data on the fly mp4_container_moov_first_reserve_space=true mp4_container_write_header_on_fly=true In this case MP4 atoms data are updating periodically according to actual recording media data. This feature allows to play the...
  4. Max

    DigiEye's streams cant be played

    The port 8081/tcp should be listened by WCS process itself: sudo netstat -nlp | grep java | grep 8081 If not, please check the WCS configuration in flashphoner.properties file: did you changed the parameter http.port? If yes, revert in back to http.port=8081 and restart WCS. If port is listened...
  5. Max

    HLS support

    Добрый день. По тикету WCS-4105. Передача собственных параметров добавлена, начиная со сборки 5.2.1959. При этом переданные параметры будут указаны в плейлистах для каждого сегмента, это дает возможность корректно провести авторизацию на прокси сервере. Рекомендуем обновиться до последней сборки...
  6. Max

    SIP video calls recording between 2 SIP accounts

    Good day. Since build 5.2.1921 SIP calls audio recording function is restored. Audio is recording in PCM format to WAV container. Please read details here: Any SIP calls recording
  7. Max

    Question about recording video when use Phone Video WebSDK SIP

    Good day. Since build 5.2.1921 SIP calls audio recording function is restored. Audio is recording in PCM format to WAV container. Please read details here: Any SIP calls recording
  8. Max

    Cannot separate Inbound and Outbound audio stream

    Good day. You can try to record outbound and inbound audio separately at WCS side. Update WCS 5.2 instance to build 5.2.1921 and enable SIP calls recording: record=/usr/local/FlashphonerWebCallServer/records preserve_non_mixed_recorded_files=true In this case, the 3 files will be created in...
  9. Max

    DigiEye's streams cant be played

    Please do the following: 1. Download the WCS installastion archive here: 5.2.1988 2. Place the archive to the server 3. Unpack the archive tar -xvzf FlashphonerWebCallServer-5.2.1988.tar.gz 4. Stop WCS sudo systemctl stop webcallserver 5. Launch the installation script cd...
  10. Max

    DigiEye's streams cant be played

    We fixed the issue in build 5.2.1988. Please update and set the following parameter: jitter_buffer_strictness=TOLERANT The stream should play. Please also check if the green flickering occurs with this build and setting.
  11. Max

    Проблемы с конвертацией из webm в mp4 и c сохранением записи стрима.

    Добрый день. По тикету WCS-4139: проблема с отсутствием звука в потоках, републикованных как RTMP, исправлена в сборке 5.2.1989.
  12. Max

    Green flickering

    Please provide RTSP link or RTSP dump collected on the server side: 1. Restart WCS. 2. Start tcpdump on the server: tcpdump -npi any -B 10240 -w log.pcap 3. Play the stream using Player example, reproduce the problem 4. Stop tcpdump Send the dump or RTSP link using this form.
  13. Max

    DigiEye's streams cant be played

    We're on the final testing stage before release. The fix will be released this week.
  14. Max

    ERROR Error: Flashphoner API is not initialized

    You cannot stream or play video in backgroung on iOS. So you should start publish or playback again when browser window goes back to foreground.
  15. Max

    Вопрос по оплате

    Здравствуйте. Письмо нашли. Сегодня ответим.
  16. Max

    Green flickering

    Good day. This may be due to bad client channel quality. Please try to use WebRTC over TCP to prevent packet loss: ice_tcp_transport=true
  17. Max

    Parsing error when collecting format prometheus stats

    Good day. The regression is already fixed in build 5.2.1982. Please update and check.
  18. Max

    How to turn off the bevel effect over the controls on the embed player

    Good day. Embed Player uses a standard HTML5 video controls. If you want to customize it, disable the standard controls function playStream(session) { let playWidth = 0; let platHeight = 0; let options = { name: streamName, display: remoteVideo, useControls...
  19. Max

    Abnormally large server_log file issue

    Good day. This is probably a network issues: RTCP feedback packets are failed to send to a publishing client. In this case, all the packets unsent are displayed in error log. We raised the ticket WCS-4141 to reduce the output.
  20. Max

    Проблемы с конвертацией из webm в mp4 и c сохранением записи стрима.

    Добрый день. В очередных логах мы видим NullPointerException в клиентских логах тех потоков, в републикации которых не было звука. К сожалению, ваши отчеты не содержат номера сборки и настроек сервера, поэтому мы воспроизвели проблему с настройками по умолчанию и создали тикет WCS-4139. Вы...
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