Search results

Good day. The latest AWS Marketplace AMI contains build 5.2.944. We recommend to use it. If the problem still persists with 5.2.944, please provide SSH access to the instance using this form.

Good day. Please check if errorPID.log files are in /usr/local/FlashphonerWebCallServer/logs folder. They may contain a crash reason. Also please check /var/log/messages file, this can contain records about WCS starting/stopping/failing, or about all the server restart. Please collect a report...

Could you share few screenshots? Are you connecting from https page?

Добрый день. Прежде всего, обращаем Ваше внимание, что для указанных параметров микшера: mixer_type=MULTI_THREADED_NATIVE mixer_mcu_multithreaded_mix=true mixer_audio_threads=10 mixer_video_threads=4 mixer_mcu_multithreaded_delivery=true mixer_video_bitrate_kbps=4000 mixer_video_height=1080...

Good day. Please see this doc about RTMP publishing to WCS with ffmpeg. The RTMP URL should include server address, port and stream name, for example rtmp://test1.flashphoner.com:1935/live/stream_gstreamer If the stream you've published cannot be played from WCS as WebRTC, please collect a...

In theory, yes. But, of course, load test is needed. Please read this and this articles with testing examples and results.

Good day. Please do not duplicate a topic in a various forum sections. We answered you in this topic.

Добрый день Локальное видео и не будет ухудшаться. WebRTC - протокол, предусматривающий адаптацию публикации под канал. Допустим, Вы публикуете поток 80x60 30 fps H264 видео + 48 кГц Opus аудио. При этом битрейт видео будет в среднем около 70 кбит/с, при движениях в кадре до 100-200 кбит/с...

This option. In the all SDKs you should: - to get a stream status after subscribing to the stream: handle STREAM_STATUS.PLAYING event and get state using Stream.getAudioState(), Stream.getVideoState(); - to get the stream status when publishing client calls muteAudio or muteVideo, use...

They should fix it if you provide them a steps to reproduce with well-known examples (AppRTC, TrickleICE). You can recommend your customers to use Firefox on such device until Samsung will fix the issue.

Hello Server is up and running. Default example operates correctly. https://cibunet.com:8444/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html If you want we test your application, please send step-by-step instructions including screenshots and all the details and...

Good day. You need to re-establish Websocket connection to a new URL, so the previous session must be closed.

PLease also check with AppRTC. If the problem is reproducing using this test, please contact Samsung support about it. The codec used does not matter, the STUN connection is not established using correct address and port. You can also try to switch to TCP transport (use the Media Devices...

We checked the stream in the dump provided. VLC cannot play this stream: displaying only one frame in the beginning and one frame in the end of the stream. Please check if the stream is playing correctly in VLC. If yes, and there are no errors in VLC log, please collect a traffic dump on VLC...

This will be fixed in ticket WCS-3275 as we wrote above. This will be fixed in ticket WCS-3266.

We added logging on StreamEvent receiving both to SDK and samples in build 2.6.55. And you're right: StreamEvent is not fired when subscriber connects to the stream. In this case, stream status can be received in StreamStatusPlaying event handler using Stream.getAudioState() and...

Добрый день. Это известная проблема, по краш логам (файлы errorPID.log) виден краш в нативной библиотеке декодера. Проблема была исправлена в сборке 5.2.969, рекомендуем обновить сервер до нее или до последней сборки 5.2.1002.

We checked your report. Seems like your device does not send STUN Binding Request at all while the problem is reproducing. We see STUN traffic for successful WebRTC connection only in the dump provided. Also you said that the problem is reproducing with Samsung browser only, but according to the...

Please make sure you've updated the license key. Also note that expiry date may be displayed incorrectly for subscription license. Sales department will respond you today.

Good day. Please reproduce a problem, collect a report as described here and send using this form