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  1. Max

    В Web SDK отсутствует возможность указать таймаут подключения WebSocket

    Добрый день. В новой версии WebSDK, которая доступна на странице Web SDK release notes, добавлена возможность указать таймаут установки WebSocket соединения при создании сессии. Для этого необходимо передать значение timeout (tm) в миллисекундах в функцию createSession. Если сервер не отвечает...
  2. Max

    After updating WCS and WEB SDK to Nov 22 versions Safari will not play stream

    Good day. Are you using parameter 'autoplay' for Player on iOS? We have issues with this right now and we raised internal ticket (WCS-2375) and let you know results in this topic.
  3. Max

    Audio stream over RTSP problem

    Good day. If you view these streams in VLC, do your have issues? Could you please share links to the streams for testing? If you can't share the stream, please provide: 1. Pcap file: tcpdump -s 4096 -w log.pcap 2. Output of ffprobe command: ffprobe -loglevel debug -i 'rtsp://<Your RTSP...
  4. Max

    AMI /etc/hosts, hostname

    Now we are still solving this problem and offer you workaround. To set local IP to cdn_ip setting while first start in AWS EC2 instance modify file /usr/local/FlashphonerWebCallServer/bin/webcallserver (diff is attached below): if [[ $PUBLIC_IP_STATUS -eq 0 && $LOCAL_IP_STATUS -eq 0 ]]...
  5. Max

    Canvas Streaming

    Good day. We raised internal ticket (WCS-2373) and let you know results in this topic.
  6. Max

    screen sharing stream custom

    Good day. The GUI format is not required to implement the Player example in your application. Functions of plaeyr.js are well explained in this document and you can customize this example for your application. In addition, parameters can be added, for example, via HTTP: 1. Publish stream on your...
  7. Max

    screen sharing is slow

    Good day. For 720p good quality - bitrate 3000 kbps and 30 FPS. To control bitrate when publishing, use minBitrate and maxBitrate. See details on this page. Note that to force the bitrate in the browser Chrome and its derivatives, you must use SDP or special server settings. If you have low...
  8. Max

    pull WebRTC Failed (Session does not exist)

    Добрый день. Вы реализуете авторизацию для публикации потока /pull/pull на другой WCS сервер, не для просмотра или первоначальной публикации трансляции? То есть первым шагом пользователь забирает поток с другого сервера, а затем просматривает её? Опишите, пожалуйста, немного подробнее этот...
  9. Max

    How can I increase the number of concurrent subscribers?

    Good day. Performance tips in your case: 1. Select more performance Amazon instance (with large RAM and possibly multiple CPUs). 2. Configure the Z Garbage Collector (Java 12 required) according to the recommendations. 3. You have enough media ports (media_port_from, media_port_to). But by...
  10. Max

    AMI /etc/hosts, hostname

    Good day. We raised internal ticket (WCS-2366) and let you know results in this topic. Later we will tell you, how to configure Amazon EC2 Auto Scaling for Edge servers.
  11. Max

    Screen Sharing Show some error

    Good day. We raised internal ticket (WCS-2369) and let you know results in this topic.
  12. Max

    screen sharing stream custom

    Regarding authentication. This is how you can proceed. 1. Please arrange a code on your back-end http://mycompany.com/wcs-api/connect http://mycompany.com/wcs-api/playStream ... Each URL should accept POST application/json and respond with HTTP 200 OK The /connect URL should reply exactly...
  13. Max

    screen sharing stream custom

    Please do not leave SSH credentials in public. If you have any credentials, passwords or access details, please send to support@flashphoner.com
  14. Max

    How can I increase the number of concurrent subscribers?

    Good day. When server A ran out of heap, it could not subscribe for new stream. For more investigations we need logs from server B (directory /usr/local/FlashphonerWebCallServer/logs/*) We will check and let you know.
  15. Max

    Screen Sharing Show some error

    Good day. You are using Screen Sharing without extension "Flashphoner Screen Sharing". Install extension using the link "Install Now" (marked in the attached picture) or if extension disable, go to chrome://extensions and checkbox allow on "Flashphoner Screen Sharing".
  16. Max

    chrome webrtc screensharing low quality (1~2 fps)

    Good day. We are now testing transcoding on the GPU. The release schedule is not defined, but we think that in the near future version will be released.
  17. Max

    screen sharing stream custom

    Good day. Please see current status defaultApp in WCS CLI, you may not have returned the default settings for defaultApp: ssh -p 2001 admin@localhost % show apps name appKey URL ------------------------------------------------------------------------------ chatRoomApp...
  18. Max

    Ссылка на скачивание клиента

    Поправили данные на странице. Теперь при переходе по ссылке Download builds открывается страница Web SDK release notes.
  19. Max

    How can I increase the number of concurrent subscribers?

    Good day. In this configuration (server A and server B) you cannot test more subscribers. On server В you hit size of the Java Heap (we see in attach, 7010Mb) Try server A (c4.4xlarge) with large memory size and specify heap size in wcs-core.properties file. For example 16 Gb where physical RAM...
  20. Max

    pull WebRTC (Stopped by session disconnect)

    Отключить этот таймер нельзя. Если вам необходимо, можно увеличить значение параметра. Например, в данном варианте таймер активности установлен на 24 часа: wcs_activity_timer_timeout=86400000
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