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Good day. Thanks for the information. We will check it. Low power mode throttles iPhone’s CPU slightly, lowers brightness, stops apps from refreshing in the background, but this does not affect the general functions. Besides, you must add parameter PRELOADER_URL in your code. This is an...

Good day. Please attach screenshot of the case ("when i want to access it through ws then video displayed only for 2,3 seconds after that its stops") on your WCS page.

Good day. Please check this answer to your question in another topic.

Good day. Please specify, which version you're using: Android SDK, Android mobile devices, WCS, WebSDK. Perhaps the problem is this. Application build with Android SDK 1.1 will run on Android 8 and higher. To support previous Android versions use Android SDK 1.0.

Good day. Thank you for contacting us, but not enough information (how do you check video playback, stream source, WCS version, etc.) to verify your case and help you. Please collect logs and configuration files as described here and send to support@flashphoner.com. We will check.

Good day. The issue with push RTSP stream to RTMP URL has been fixed in WCS 5.2.393 and later versions. Please update your WCS. For push RTSP stream to RTMP: 1. Follow step in the previous post. 2. You can capture RTSP by REST: /rest-api/rtsp/startup { "uri":"rtsp://<your RTSP stream>" }...

Good day. We looked your code again, you're right (different naming). if (Browser.isSafariWebRTC()) { Flashphoner .playFirstVideo(remoteVideo, false) .then(() => createSession()); return; } The parameter PRELOADER_URL is not passed in your code to the...

Good day. Google Chrome has some limits, when you use screen sharing. They are listed in the documentation: Picture resolution is set by source dimensions (screen, windows or browser tab), not by constraints

Good day. For access to server with WCS, you can use Putty SSH client. You need some data to connect via SSH protocol: server IP address, login and password. WCS settings file is located in the directory: /usr/local/FlashphonerWebCallServer/conf/flashphoner.properties Use any text editor...

Добрый день. Спасибо за предложение. По вашему обращению создан внутренний тикет WCS-2342, мы дополнительно сообщим вам о результатах.

Добрый день. Спасибо за подробный вопрос, мы рассмотрим возможность расширенных настроек логирования в WebSDK и сообщим вам о результате. По обращению создан внутренний тикет WCS-2340. Если вам необходимо реализовать указанный функционал в данный момент, рекомендуем самостоятельно собрать WebSDK...

Good day. You can use REST hooks to backend server allows or does not allow client to connect WCS (screen sharing in you case). The workflow looks like this: 1. You configure the backend server. https://<your backend server>/hook/connect 2. Your backend returns 200 OK if clients has rights...

По обращению создан внутренний тикет WCS-2338, о результатах сообщим дополнительно.

Good day. In WCS you can use two methods for exchanging data (for example, text): 1. Working with chat rooms (roomApi). This example does not require an additional backend for handling REST hooks; all functions are available in roomApi. Details with using the Conference example - in the...

Hello, Glad it works for you.

Добрый день. Возможно, у вас есть не весь набор необходимых файлов (сертификата и ключа) или они повреждены. Для сравнения, пример для домена test.flashphoner.com: test.flashphoner.com.crt - файл сертификата test.flashphoner.com.key - файл приватного ключа ca.pem - корневой сертификат...

Добрый день. Мы проведем дополнительные тесты по вашему вопросу и сообщим результат.

Good day. You can using firewall on your server. If you use iptables, you can see the current rules: sudo iptables-save -t filter 1. If the set policy ACCEPT (line :INPUT ACCEPT) and there are no other rules: sudo iptables -A INPUT -p tcp \! -s <Allowed IP address> --dport 8443 -j REJECT 2...

Good day. You should receive and import valid SSL certificates over web-interface WCS/Dashboard/Security (here step-by-step example for receive free cryptographic certificates Let's Encrypt). If you have problems with importing SSL certificates, please provide us SSH access to your server and...

Good day. In your example, you first check the condition for playFirstVideo and then create session (createSession). In the example player.js, session has already been created and according to the condition isSafariWebRTC stream is playing.