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Good day. This is similar issue to unavailability network ports. Please follows these steps.

Additional: 1. You need to install a certificate for secure connection (wss). Example of installing free Let’s Encrypt certificates in the documentation. 2. Try to disable firewall on WCS server for test. You may have various firewall, depending on the operating system. For example, in CentOS 7...

Good day. 1. Please check WCS is running on your server: ps ax | grep com.flashphoner 2. Make sure the WCS WebSocket port (by default 8443) is available. Check Websocket port of the server with the telnet command, for example from your computer: telnet <WCS domain name or IP-address>...

Good day. In WCS 5.2 does not work the built-in subsystem to check availability of the server (Watchdog). You can use this Bash script that determines availability of WebSocket WCS. If WCS WebSocket is unavailable: to standard output - 0, if available - 1. You can modify this script to send an...

Docs are actual and supported. https://docs.flashphoner.com/display/WCS52EN You can find flashphoner.properties file at /usr/local/FlashphonerWebCallServer/conf Docs https://docs.flashphoner.com/display/WCS52EN/Core+settings What is publisher? Do you publish stream from the same wi-fi network...

The NotAllowedError is generally raised on mobile devices where user gesture is required to begin audio or video playback. If you take a look at our Player example you would see that we use two functions upon user's gesture to pre-initialize sound and video on iOS Safari browsers. playFirstSound...

In the server logs, we see that subscription for your license is expired. You should renew your license.

Yes, that's right. This is a prerequisite, if it is less than 1 hour - duplicate will be billed. We will change billing in Amazon in the near future (~ 2 week) . Invoice will be billed for the time, where WCS used.

Yes, thanks, we got it. We are waiting, if possible, ssh access to you server.

Good day. Most likely you have a network problem. Please check your stream on the Media Device page (on your server or demo.flashphoner.com): https://<Your WCS domain name or IP-address>/client2/examples/demo/streaming/media_devices_manager/media_device_manager.html Look at Video stats and Audio...

Good day. I cannot publish rtmp to my wcs server. If you open your RTMP stream in VLC, it playing? Besides, sent logs are not enough to verify. Tell us address of your RTMP stream for test (if private - sent to support@flashphoner.com). If you cannot provide RTMP stream, please check example...

To enable specific TLS protocols you must do this on the server side, not client side. See the security property jdk.tls.disabledAlgorithms in java.security file. On JDK 8, edit the <JAVA home>/jre/lib/security/java.security On JDK higher version 8, edit the <JAVA...

Good day. We will check your case and inform you in this thread.

Good day. WebRTC is optimal technology for real-time broadcasting without delay and WebRTC is supported in Safari browser (iOS11 or greater version). WSPlayer can be used if for some reason you are not using Safari in iOS. Note that, websocket protocol (WSPlayer) allows up to 1-3 seconds delay...

You can see your version WCS: cat <WCS home directory>/conf/WCS.version and WebSDK version (you can define it by its hash on Web SDK release notes page): cat <WCS home directory>/client2/client.version <version>-<hash> WebSDK versions are listed on Web SDK release notes page, but you just...

Good day. It is difficult to determine required configuration for server of different roles (origin, edge or transcoding). It depends on many parameters (number of subscribers, transcoding, technologies used for broadcasting, stream parameters, etc.). In addition, using virtual instances, it is...

Good day. Thank you. In addition we will add: if you cannot connect from JConsole or VisualVM using standard parameters, try one of the following ways described in the documentation (set JMX hostname in wcs-core.properties). The flashphoner_manager.log file is no used in WCS 5.2.

Good day. First of all, please update WCS (it includes a new version of WebSDK ) to the latest from Release notes page (some problems with iOS have been resolved in new versions) and retry the test. If this does not help please collect logs as described here. Note that in new builds you can use...

Good day. That's fine. But we recommend to enable 'periodic_fir_request=true', otherwise MacOS browsers (not only Safari, Chrome too) may sent keyframes too rare if there is no movement in frame (still picture).

Good day. When establishing connection with server and creating a session, going on messaging flow. Server periodically sends ping, if there are no other messages received from client, on which client must respond with pong. Please see documentation for details about raw WebSocket API.