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Good day. If you are testing another source (not 4k) problem persist? We also see in log, possible mismatch IP address. Check in your flashphoner.properties file as looks ip_local: ip_local=x.x.x.x compare in according your ifconfig. Besides that, please for test try using TCP. Is enabled with...

Good day. We’ve connected to your server to verify the configuration and we see that it has changed: 1. You have reduced the number of media ports. Up to 4 media ports are used per WebRTC stream. In the setting for using media_port, change to large values. For example: media_port_from = 31001...

Good day. We've reproduced the problem by steps you've sent us by email. We raised internal ticket WCS-2306 to investigate it. You can reload page every time before stream publishing as workaround.

Good day. Thank you for providing the information. We will check and let you know in this topic.

Добрый день. Мы портировали фикс в Android SDK 1.0 в сборке 1.0.1.69, исходные тексты примера Media Devices доступны на GitHub.

You can display text on live stream on two methods: 1. Data exchange (OnDataEvent) to backend: - Client send an arbitrary data-object to server using the direct method session.sendData(). - WCS will invoke REST-method /OnDataEvent on backend (web-server). - Backend send data to connected client...

Good day. Unfortunately, we did not receive your logs by email. If it's possible please provide us SSH access to your server to support@flashphoner.com. We will check.

Good day. In the second example, you use HTTP, but you need HTTPS, for this reason WebRTC does not work. WebRTC media provider is not available if the connection is not secure - please, use HTTPS.

Good day. Please provide minimum sample source code of your project, we will check it. Also try building WebSDK (JavaScript API) from sources. Procedure is described in details in the documentation.

Good day. We have analyzed your WCS server, but today it is unavailable and we offer the following steps (by previously collected data from server): 1. Recommended to allocate at least 1/2 of server physical memory for Java memory heap. You server RAM is 32 Gb, then it is recommended to allocate...

Good day. Maximum size of upload file to forum is 1 Mb. Please reduce file size or send link to it.

Good day Installing WCS with Java version 8 or higher is supported in WCS versions 5.2. But when running WCS with Java 11, there are serious performance issues under load. We recommend using Java 8 or Java 12. And if possible, please upgrade to WCS 5.2 (in this version fixes a lot of bugs and...

Good day. Perhaps, your license has expired. To use WCS, you need to have valid license. If license is valid, please give us SSH access to WCS server to support@flashphoner.com, we will check.

Good day. We tested your case with WCS 5.2.302. Works for us. Please try switch KeepAlive off for RTMP on the server using the following parameter in flashphoner.properties file: keep_alive.enabled = websocket, rtmfp And then restart WCS: {WCS home}/bin/webcallserver restart If it doesn’t help...

Good day. Please tell us which version of WCS are you using? We are trying to reproduce your case and let you know about the results.

Good day. There are no restrictions for streams in the trial version. With RTSP stream you can: 1. Capturing RTSP stream and publishing to the server (described in documentation) 2. Playing a RTSP stream from the server (described in documentation) Please, tell us more details about your case...

На вашем домене, который работает с WCS, с 1 октября истек срок действия сертификата. Вам необходимо получить новый и импортировать его в WCS. С примерами управления SSL сертификатами можно ознакомиться в документации.

Да, письмо получили. Проверяем.

Good day. Perhaps there is not enough hardware (for example, a processor or memory) for the server to work and your AWS instance needs to be upgraded. Please give us statistics during the maximum load hours from the page: https://{Your WCS server}:8888/?action=stat And besides please send SSH...

Good day. We raised internal ticket (WCS-2297) to investigate it. If this change does not break another cases, we apply this change to WebSDK. If it works for you, you can use modified flashphoner.js in your project.