Error message: This provider doesn't support getMediaAccess

[mbedial]

Hello,
we are trying to integrate SIP voice calls from a PC browser to normal phone. It works properly when we use the https://XXXXXX:8888/dashboard.xhtml phone min example. We have a login trace like this:

17:25:10,655 INFO agerRemoteRmiService - RMI TCP Connection(7507)-10.0.0.4 SEND REST OBJECT ==>
URL:http://localhost:9091/EchoApp/connect
OBJECT:
{
"nodeId" : "7QQKhU7Cf8PZ23XWChpHcaUZjIHVNOUS@90.169.32.43",
"appKey" : "defaultApp",
"sessionId" : "/87.221.217.116:61939/90.169.32.43:9443",
"sipRegisterRequired" : true,
"sipLogin" : "055336354524542",
"sipAuthenticationName" : "055336354524542",
"sipPassword" : "448334",
"sipDomain" : "hasip.example_url.com",
"sipOutboundProxy" : "hasip.example_url.com",
"sipPort" : 15060,
"useWsTunnel" : false,
"useWsTunnelPacketization2" : false,
"useBase64BinaryEncoding" : false,
"mediaProviders" : [ "WebRTC", "MSE", "WSPlayer" ],
"clientVersion" : "0.5.25",
"clientOSVersion" : "5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36",
"clientBrowserVersion" : "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36",
"keepAlive" : true,
"origin" : "https://ast3.example_url.com:8888"

However, when we try it with othe web client but introducing the same parameter, we have this message error when we call:
"This provider doesn't support getMediaAccess"
In this case, we have a successfull login with this trace:
17:22:53,730 INFO agerRemoteRmiService - RMI TCP Connection(7500)-10.0.0.4 SEND REST OBJECT ==>
URL:http://localhost:9091/EchoApp/connect
OBJECT:
{
"nodeId" : "7QQKhU7Cf8PZ23XWChpHcaUZjIHVNOUS@90.169.32.43",
"appKey" : "defaultApp",
"sessionId" : "/87.221.217.116:61781/90.169.32.43:9443",
"sipRegisterRequired" : true,
"sipLogin" : "87525456338",
"sipAuthenticationName" : "87525456338",
"sipPassword" : "17681",
"sipDomain" : "hamod.example_url.com",
"sipOutboundProxy" : "hamod.example_url.com",
"sipPort" : 15060,
"useWsTunnel" : false,
"useWsTunnelPacketization2" : false,
"useBase64BinaryEncoding" : false,
"mediaProviders" : [ "MSE", "WSPlayer" ],
"clientVersion" : "0.5.21",
"clientOSVersion" : "5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36",
"clientBrowserVersion" : "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36",
"origin" : "http://ast3.example_url.com"

As yo can see, the difference ys the "mediaProviders", although I don't know ig that's the reason for the "This provider doesn't support getMediaAccess" message

 

[Max]

Good day.

"mediaProviders" : [ "MSE", "WSPlayer" ],

"origin" : "http://ast3.example_url.com"

In the second example, you use HTTP, but you need HTTPS, for this reason WebRTC does not work.
WebRTC media provider is not available if the connection is not secure - please, use HTTPS.

 

[mbedial]

Great Max!
We've changed it and now it's working.
Thabks a lot!