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Good day. Yes, this configuration should be enough for 1000 users if there is no transcoding, for example, H264+opus stream is played as H264+opus. If H264 stream is played as VP8, the transcoding requres 1 CPU core (including HT) per 720p stream published. So if you plan to support various...

Good day. You must add FPWCSApi2 to Xcode: 1. In "Build Settings" - "FRAMEWORK_SEARCH_PATHS" the path to the framework. 2. In the "General" - "Linked Frameworks and Libraries" framework FPWCSApi2

Good day. By default, WCS uses simple generated certificates, so in order to make connection successful you should preliminarily access this URL from the browser. Self-signed certificates can be used for testing and development only, because otherwise your users would have to perform a procedure...

Добрый день. Если мы ловим задержку, предлагаем сделать следующее: 1. Направить камеру на часы на мониторе экрана, которые синхронизированы по времени глобально. 2. Дать нам адрес RTSP потока. 3. Дать необходимые доступы чтобы мы могли забрать этот поток с вашего WCS + SSH доступ к WCS серверу...

Good day. You need build app on this instruction (if you use Xcode 10 and higher). If there are errors, post here screenshots.

Good day. We fixed your file /etc/hosts (host name was not resolved correctly): [root@{host} ~]# cat /etc/hosts 127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4 {host} ::1 localhost localhost.localdomain localhost6 localhost6.localdomain6 App "Screen...

Good day. The stream recording was strongly refactored in the latest builds to improve server perfomance and stability. So now the recording file name is exactly known after stream publishing is stopped and stream is recorded. You can set up recording file name template to contain the parameters...

Good day. Please update WebSDK to latest build. If problem still persists, please collect a report as described here and sen it to support@flashphoner.com, we will check.

Good day. You can use stream mixer to mix all participants video streams to one, then you can record mioxer stream. Note that stream mixing uses transcoding, so so it requires more CPU resources.

Добрый день. Мы протестировали в вашем окружение и после изменения настройки: rtp_force_synchronization=true существенных проблем при просмотре трансляции (около 10 минут) не увидели: https://{ваш внешний IP адрес}:8888/client2/examples/demo/streaming/player/player.html или https://{ваш внешний...

Good day. You cannot change user accounts on the web interface by logging in as a Demo user, you need to use the login account Admin. Or you can change user data via WCS through the Linux server console where WCS is installed: ssh -p 2001 admin@localhost default password: admin passwd demo...

Добрый день. У вас закончился срок действия trial лицензии на WCS, мы продлили её срок до 28.07.2019. По технической информации напишем позже (после разбора данных по удаленному доступу).

Добрый день. Проверьте доступность сетевого соединения на порту 8084 серверов в CDN друг к другу: telnet {IP} 8084 Попробуйте установить настройку в файле конфигурации flashphoner.properties на всех серверах: cdn_nodes_resolve_ip=false Пришлите нам логи из директории со всех серверов в CDN: {WCS...

Добрый день. Воспроизвели тест с 3 серверами WCS (Origin, Transcoder, Edge) с вашими настройками (кроме IP) и версией WCS 5.2.203. Проблему повторить не получилось. Такие записи в логах видны при рестарте серверов в CDN, если соединение уже установлено, т.е. вы должны по команде show cdn-nodes...

Good day. Cloudflare CDN declares support for MPEG-DASH and HLS streaming only. So you should play stream as HLS or use another CDN. For example, you can deploy your own CDN based on WCS for WebRTC streaming. You can use REST hooks to authorize users, so they can not play video even by direct...

Good day. Please check if you from /rest-api/call/inject_sound query as POST using Content-Type: application/json with the following parameters { "callId":"your_call_id", "fileName":"your_file.wav" } Also check if your sound file meets the folowing equirements: format: WAV codec: PCM S16LE...

Добрый день. В логах видны многочисленные ошибки: WARN BitstreamNormalizer - pool-33-thread-1 Timing problem Попробуйте установить настройку в файле /usr/local/FlashphonerWebCallServer/conf/flashphoner.properties: rtp_force_synchronization=true и перезагрузить WCS: systemctl restart...

Добрый день. Спасибо за информацию, поправили.

Good day. In addition to changing the WCS settings in the file flashphoner.properties, you need to change the Websocket address of your WCS server in the WebSDK: {WCS server}/client2/examples/demo/dependencies/js/utils.js It changes in function setURL: function setURL() { var proto...

Hello We have double checked your license. It is not a trial license, it is subscription license and it has been expired 2 weeks ago. So you have to purchase a new subscription license to proceed. https://flashphoner.com/simple-license If you have any licensing or payment questions, please...