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  1. Max

    a few questions, webrtc

    Hello. This message means that WCS cannot connect to backend web server https://mysite.com due to invalid web server certificates. You should import your domain certificates to WCS and set up domain certificates on your backend web server.
  2. Max

    Not Enough bandwidth

    Hello Charles. Bandwith is metered as lost packets to whole packets count ratio. The "Not enough bandwidth" message is shown when this ratio exceeds this threshold (5% by default): webrtc_cc2_bitrate_overuse_event_threshold=0.05 The "Not enough bandwidth" message is for information only. You...
  3. Max

    Перестали работать стримы

    Добрый день. Это нормальное поведение для трансляции потока с экрана А это возможный симптом взаимной блокировки потоков. Рекомендуем обновиться до последней версии с этой страницы, по сравнению с версией, которую Вы используете, в последних версиях сделан ряд оптимизаций в части...
  4. Max

    Web call Server question. It can not run sample on other pc

    Hello Frank. You can add this code to web page that calls embed player <iframe src="silence.mp3" allow="autoplay" id="audio" style="display:none"></iframe> right after <body> tag and put the file from archive attached (silence.mp3 with 0.25 s of silence) to web page folder. This is a hack, and...
  5. Max

    Проблема с просмотром в Opera

    Добрый день. В таком случае, вероятнее всего, проблема в поддержке аппаратного ускорения в Opera. Попробуйте отключить аппаратное ускорение в Opera при использовании кодека H264 на проблемных конфигурациях. С наступающим Новым годом!
  6. Max

    Issue with SIP audio calls in SIP as RTMP .

    Hello. We raised internal ticket (WCS-1712) on this issue and let you know when wi do something.
  7. Max

    Web call Server question. It can not run sample on other pc

    Hello Frank. We fixed AudioContext problem in latest WebSDK build 0.5.28.2753.57. Please update SDK to this version, or update WCS to build 5.1.3720 that incliudes new WebSDK build. Note that automatic playback can start with no sound, it described in details here.
  8. Max

    Screen sharing does not work any more

    Thank you for the report. That is a known issue - internal ticket WCS-1604. Please note that there is an issue only with sharing Chrome windows and tabs. Screen sharing does work with other – not Chrome - application windows.
  9. Max

    Freezing issue

    Hello 1. There is no license limitations. 2. We didn't test Amazon instances under load. Just dedicated servers. This is you can try: 1. Production tuning https://docs.flashphoner.com/display/WCS5EN/Server+tuning+recommendations Especially memory -Xmx -Xms 2. You can update to the latest...
  10. Max

    Connection closes sometimes

    The option rtp_activity_detecting should be set in WCS_HOME/conf/flashphoner.properties file, it is rtp_activity_detecting=true,60 by default. If you prefer to implement playback resume, you should modify Player example. Here is described its source code that you can find in...
  11. Max

    Connection closes sometimes

    Hello. Please collect logs as described here when video playback stops, and send it to support@flashphoner.com. We will check. Does video freezes before playback stops? If yes then it stops probably due to RTP inactivity. In this case, you can disable RTP activity check by setting...
  12. Max

    Web call Server question. It can not run sample on other pc

    We work on it. Please be patient.
  13. Max

    For IOS SDK, there is no volume control for current playing Stream.

    Hello. In iOS, volume can be changed via hardware buttons only (on operating system level).
  14. Max

    Video is not playing on the new Chrome update 71

    Frank, we already answered you in this thread.
  15. Max

    Web call Server question. It can not run sample on other pc

    We found that AudioContext is still created. We raised internal ticket (WCS-1698) and let you know when fix it. As workaround, do the following: 1. Edit flashphoner.js 2. Go to row 7465 3. Replace var audioContext = new (window.AudioContext || window.webkitAudioContext)(); to var audioContext =...
  16. Max

    Web call Server question. It can not run sample on other pc

    Hello Sorry, we have not received your SSH credentials. Please send it again to support@flashphoner.com You can also try a quick fix described in this thread.
  17. Max

    How to update to latest Web SDK?

    Hello. 1. Download latest WebSDK version 0.5.28.2753.55 2. Unpack tar.gz tar -xvzf flashphoner-api-0.5.28.2753-5244d447be8c8f6c18487d3b77320b3891610275.tar.gz 3. Copy contents of flashphoner-api-0.5.28 folder to WCS_HOME/client2 cd flashphoner-api-0.5.28 yes | cp -Rf *...
  18. Max

    Updated CentOS to latest release and Flashphoner doesn't work anymore

    Hello Maybe you have firewall issues with the new Centos. Try to disable firewall, seLinux, make sure that server is up and running and all ports are listening This link should be helpful: https://forum.flashphoner.com/threads/troubleshooting.10768/ If you narrowed down error, please let us know...
  19. Max

    Video is not playing on the new Chrome update 71

    Hello The issues is caused by new security rules in Chrome introduced against of AudioContext object. There are two fixes to prevent AudioContext creation: Quick fix 1. Edit flashphoner.js 2. Find rows if (stream.getAudioTracks().length > 0 && adapter.browserDetails.browser == "chrome") {...
  20. Max

    Web call Server question. It can not run sample on other pc

    Please provide us SSH access to your WCS server, we will check.
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