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Hello. The ports you ask can be served through LB using port forwarding. But there are some nuances, if you do not want to open those ports globally. The port 1935 is a standard RTMP/RTMFP port. It can be forwarded as, for example, 11935 (external) -> 1935 (WCS), but broadcasting software and...

As we can see, you use self-signed SSL sertificate that shipped with WCS. iOS browsers does not support self-signed sertificates, so you have to get and import SSL sertificates (look here for good example) or allow access to your demo pages through HTTP (not HTTPS only).

Hello. We have checked your server. You had 'Out Of Memory' error. Please follow recommendations below: 1. Stop server process. ps aux | grep java kill PID here PID is ID of WCS manager process 2. Make sure it was stopped. ps aux | grep java 3. Add RAM memory to your server. 4. Configure -Xmx...

Hello Chandu We have received ssh access by email. Your ssh details seem invalid. Please test your details with SSH connection and re-send. If you are sure it is correct, please provide few screen-shots how do you connect over SSH.

As we see in your logs, your RTSP source does not response to any GET_PARAMETER or OPTIONS request after successful RTSP connection. Besides, your RTSP source uses the same port numbers for RTP and RTCP sessions. So, the most elegant solution in your case is to change the RTSP source (IP camera...

In your server log we see that your RTSP source is disconnected because server did not received response on session refresh request. Try to set this parameter in WCS_HOME/conf/flashphoner.properties file rtsp_refresh_requests_limit=5 This is the default value, try to increase it until your RTSP...

К сожалению, пока нам не удается воспроизвести проблему на наших тестовых серверах. Пожалуйста, соберите отладочные логи и отправьте на support@flashphoner.com. Кроме того, приведите, пожалуйста, параметры командной строки ffmpeg, с которыми стримите поток, это поможет нам при воспроизведении...

Hello If, for any reason, you can not import certificates from dashboard, you should use keytool as described here.

Please prepare error report as described here https://docs.flashphoner.com/display/WCS5EN/Preparing+an+error+report And send logs to support@flashphoner.com. We will check.

Update to a latest version from release list: https://docs.flashphoner.com/display/WCS5EN/Release+notes

Hello Please attach server logs or send to support@flashphoner.com WCS_HOME/logs/server_logs

Record name will be the same as if it would be recorded from a browser. It can be stream name - {some template}. https://docs.flashphoner.com/display/WCS5EN/Stream+recording#Streamrecording-Streamrecordingondemand

We checked your server settings. The problem was in media ports range in WCS/conf/flashphoner.properties file. The ports range that was set in this file media_port_from=41001 media_port_to=42000 was blocked on server. We have changed ports range to default media_port_from=31001...

Please provide SSH access to AWS server. We will check. support@flashphoner.com

Hello We have fixed issue. It should work properly in build 3482. https://flashphoner.com/downloads/builds/WCS/5.1/FlashphonerWebCallServer-5.1.3482.tar.gz Build is under verification now. Once it is verified it will be placed to release notes...

You can find general tuning options here: https://docs.flashphoner.com/display/WCS5EN/Server+tuning+recommendations

Hello This issue is generally related to AdBlock Chrome Extension and iframes which used in our demo page. Try to open pure html page clicking 'Share Demo' icon. It should resolve the issue.

Для этого нужно приобрести мультидоменный SSL сертификат и попытаться импортировать его в WCS стандартными способами: https://docs.flashphoner.com/display/WCS5EN/Receiving and importing Let's Encrypt SSL certificate Если этого сделать не удается по каким-либо причинам, тогда можно поставить...

Нотификация 'Not enough bandwidth' отправляется сервером если он видит потери пакетов на UDP канале зрителя более 5%. Порог задается настройкой: webrtc_cc2_bitrate_overuse_event_threshold=0.05 На отображение видео она как-правило не влияет. Если видео не отображается, пришлите пожалуйста: 1...

Мы попытались воспроизвести описанные проблемы на версии 5.1.3472 (на данный момент есть и более свежие версии, см Release Notes) на предоставленных Вами скриптах, как со статической страницей, содержащей iframe плеера, так и с формированием страницы при помощи AngularJS. В итоге: 1. Проблема с...