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  1. Max

    WCS 5.21 in AWS - best practices behind a Load Balancer

    Hello. The ports you ask can be served through LB using port forwarding. But there are some nuances, if you do not want to open those ports globally. The port 1935 is a standard RTMP/RTMFP port. It can be forwarded as, for example, 11935 (external) -> 1935 (WCS), but broadcasting software and...
  2. Max

    Support for Amazon?

    As we can see, you use self-signed SSL sertificate that shipped with WCS. iOS browsers does not support self-signed sertificates, so you have to get and import SSL sertificates (look here for good example) or allow access to your demo pages through HTTP (not HTTPS only).
  3. Max

    Lookup of RMI stub failed; nested exception is java.rmi.ConnectException

    Hello. We have checked your server. You had 'Out Of Memory' error. Please follow recommendations below: 1. Stop server process. ps aux | grep java kill PID here PID is ID of WCS manager process 2. Make sure it was stopped. ps aux | grep java 3. Add RAM memory to your server. 4. Configure -Xmx...
  4. Max

    Lookup of RMI stub failed; nested exception is java.rmi.ConnectException

    Hello Chandu We have received ssh access by email. Your ssh details seem invalid. Please test your details with SSH connection and re-send. If you are sure it is correct, please provide few screen-shots how do you connect over SSH.
  5. Max

    embed player stops stream after 7-8 minutes

    As we see in your logs, your RTSP source does not response to any GET_PARAMETER or OPTIONS request after successful RTSP connection. Besides, your RTSP source uses the same port numbers for RTP and RTCP sessions. So, the most elegant solution in your case is to change the RTSP source (IP camera...
  6. Max

    embed player stops stream after 7-8 minutes

    In your server log we see that your RTSP source is disconnected because server did not received response on session refresh request. Try to set this parameter in WCS_HOME/conf/flashphoner.properties file rtsp_refresh_requests_limit=5 This is the default value, try to increase it until your RTSP...
  7. Max

    Бага

    К сожалению, пока нам не удается воспроизвести проблему на наших тестовых серверах. Пожалуйста, соберите отладочные логи и отправьте на support@flashphoner.com. Кроме того, приведите, пожалуйста, параметры командной строки ffmpeg, с которыми стримите поток, это поможет нам при воспроизведении...
  8. Max

    cant upload new ssl certificate

    Hello If, for any reason, you can not import certificates from dashboard, you should use keytool as described here.
  9. Max

    embed player stops stream after 7-8 minutes

    Please prepare error report as described here https://docs.flashphoner.com/display/WCS5EN/Preparing+an+error+report And send logs to support@flashphoner.com. We will check.
  10. Max

    embed player stops stream after 7-8 minutes

    Update to a latest version from release list: https://docs.flashphoner.com/display/WCS5EN/Release+notes
  11. Max

    embed player stops stream after 7-8 minutes

    Hello Please attach server logs or send to support@flashphoner.com WCS_HOME/logs/server_logs
  12. Max

    Get recorded file name

    Record name will be the same as if it would be recorded from a browser. It can be stream name - {some template}. https://docs.flashphoner.com/display/WCS5EN/Stream+recording#Streamrecording-Streamrecordingondemand
  13. Max

    Support for Amazon?

    We checked your server settings. The problem was in media ports range in WCS/conf/flashphoner.properties file. The ports range that was set in this file media_port_from=41001 media_port_to=42000 was blocked on server. We have changed ports range to default media_port_from=31001...
  14. Max

    Support for Amazon?

    Please provide SSH access to AWS server. We will check. support@flashphoner.com
  15. Max

    WebRTC Multi-Part Recording Error

    Hello We have fixed issue. It should work properly in build 3482. https://flashphoner.com/downloads/builds/WCS/5.1/FlashphonerWebCallServer-5.1.3482.tar.gz Build is under verification now. Once it is verified it will be placed to release notes...
  16. Max

    which server choose

    You can find general tuning options here: https://docs.flashphoner.com/display/WCS5EN/Server+tuning+recommendations
  17. Max

    Support for Amazon?

    Hello This issue is generally related to AdBlock Chrome Extension and iframes which used in our demo page. Try to open pure html page clicking 'Share Demo' icon. It should resolve the issue.
  18. Max

    Можно ли юзать WCS на одном компе с двух разных доменов?

    Для этого нужно приобрести мультидоменный SSL сертификат и попытаться импортировать его в WCS стандартными способами: https://docs.flashphoner.com/display/WCS5EN/Receiving and importing Let's Encrypt SSL certificate Если этого сделать не удается по каким-либо причинам, тогда можно поставить...
  19. Max

    Публикация потока из внутренней корпоративной сети через TMG 2010

    Нотификация 'Not enough bandwidth' отправляется сервером если он видит потери пакетов на UDP канале зрителя более 5%. Порог задается настройкой: webrtc_cc2_bitrate_overuse_event_threshold=0.05 На отображение видео она как-правило не влияет. Если видео не отображается, пришлите пожалуйста: 1...
  20. Max

    Трудности просмотра трансляции на iPhone

    Мы попытались воспроизвести описанные проблемы на версии 5.1.3472 (на данный момент есть и более свежие версии, см Release Notes) на предоставленных Вами скриптах, как со статической страницей, содержащей iframe плеера, так и с формированием страницы при помощи AngularJS. В итоге: 1. Проблема с...
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