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  1. Max

    can't connect to wss://host:8443

    We have checked your host. WCS server is up and running. We are able to see all needed ports using netstat netstat -nlp | grep java However ports 8443 websocket and 8888 dashboard are closed on a firewall or NAT. Please open these ports on your end. Test telnet host 8443 telnet host 8888 Your...
  2. Max

    can't connect to wss://host:8443

    Hello. Did you install SSL certificates? https://flashphoner.com/docs/wcs5/wcs_docs/html/en/wcs-developer-guide-2/index.html?quick_start_installation.htm Please send ssh access to logs@flashphoner.com We will check configuration. 1) SSH access, root 2) Password for Dashboard
  3. Max

    Low volume of broadcast

    Hello, Tried the MediaDevices example on iPhone 5s (iOS 11.2.1) with your server: turning on loudspeaker works - sound is coming from loudspeakers positioned at the bottom of the iPhone. Please build iOS examples according to this instruction to try the MediaDevices example on your device...
  4. Max

    Errors when trying to run sample wcs app

    Could be CocoaPods related - try reinstalling Pods.
  5. Max

    How can we detect if publisher has stoped the stream

    If published stream is stopped, or fails, then the subscriber’s stream will fail and FAILED status will be received, which can be processed as in this example: https://github.com/flashphoner/wcs-ios-sdk-samples/blob/master/WCSExample/TwoWayStreaming/ViewController.m#L169
  6. Max

    Receieve video from server my connection is estblished and after getting failed

    Hello, Publishing could fail because the stream name - 'test' - was already in use. Statistics page can be used to monitor active streams: http://WCS_HOST:8081?action=stat (or, over HTTPS: https://WCS_HOST:8444?action=stat). Reason of failure can be seen in flashphoner_manager.log tail -f...
  7. Max

    Stream Recording Resolution Issue

    Hello The recording feature is a part of low latency streaming. So if you publish low-latency one-to-many stream, you can record the stream in the publishing point at server-side. Therefore it is designed for low-latency based on WebRTC technology where latency has maximum priority. Thus...
  8. Max

    WebRTC connection fails

    Try to setup TURN server as described in the docs: https://flashphoner.com/docs/wcs5/wcs_docs/html/en/wcs-admin-guide-2/index.html?setup_and_testing-firewall_traversal-turn_server.htm Here you can find example how it works...
  9. Max

    ffmpeg streams stop automatically

    Try to disable RTMP keep alives. Some ffmpeg versions does not support RTMP keep alive. Config: server.properties keep_alive.enabled=websocket,rtmfp Related thread https://forum.flashphoner.com/threads/rtmp-reconnect-frequent.11257/#post-15070
  10. Max

    high cpu usage

    Here you can see recommended tuning instructions: https://forum.flashphoner.com/threads/wcs-cpu-high.11176/#post-14627 Heap should be -Xms8g -Xmx8g or -Xms16g -Xmx16g For normal work, too big heap may cause too long garbage collector cycles. So even if you have 64G, 8-16G heap is enough.
  11. Max

    Is it possible to open the camera view with out the publishing the stream ?

    It should work with our default Media Devices example. Please build this example with latest version of iOS SDK and check if it works. Building instruction: https://flashphoner.com/docs/wcs5/wcs_docs/html/en/wcs-developer-guide-2/index.html?quick_start_ios_sdk.htm If it works, try to adapt you...
  12. Max

    adjust webrtc video quality ?

    It was SSL related issue. It is fixed now. Please try again.
  13. Max

    iceServer not found error

    Hello If you click arrow link you will see page like this: https://wcs5-us.flashphoner.com:8888/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html It should work. Please checkout screenshot below. The root cause of error 1) The page is entry of iframe 2) You have some...
  14. Max

    Low volume of broadcast

    Recently we tested Web SDK to iOS SDK case. If your case is iOS SDK to iOS SDK, the issue can be linked with publisher's microphone on publishing iOS app. So we have to re-test iOS to iOS case. Please provide SSH access to your server. Then we will be able to test with your server version if it...
  15. Max

    adjust webrtc video quality ?

    So what about WebRTC quality through our demo server? The charts look good.
  16. Max

    Low volume of broadcast

    Hello As we can't reproduce reported behavior on our environment, please provide instructions how to test your app. 1. How to get your iOS application. 2. How to run broadcast from your website. 3. How to play the broadcast in your app. 4. SSH access to your server to check logs and...
  17. Max

    high cpu usage

    High CPU usage can be caused by 1. Trial license and audio transcoding. Because it inserts audio watermarks to the streams. 2. Old version. We did some optimizations in latest versions of server. 3. Transcoding. If you pass width and height params on playback Example...
  18. Max

    adjust webrtc video quality ?

    From our tests, WebRTC quality is good. You can also provide your link for testing. We will check with your server.
  19. Max

    adjust webrtc video quality ?

    Hello Could you test with our demo server https://wcs5-eu.flashphoner.com/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html Then check chrome://webrtc-internals Please attach screenshots like below. You should see stable bitrate on the bitsPerSecond graph.
  20. Max

    Low volume of broadcast

    Hello, As mentioned in the previous message, turning on loudspeaker did have effect for iPhone; and on iPad (no loudspeaker) volume was not low. Please clarify if turning on loudspeaker has no effect at all, or it has some effect but volume still remains too low. Also, please provide this...
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