Cannot load the admin web page after installation

patrckphucho

New Member
Dear Support,

After installing the lasted Flash Phoner on my new ubuntu, then I cannot connect to the web admin, even i try to restart the service but it does not help, none port java listen. I try to re-install the webcallserver but it still the same, I re-install the ubuntu then reinstall webcallserver but still cannot resolve my issue.
Can you please help to advise.
 

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Max

Administrator
Staff member
Hello

Few troubleshooting options:

1. Run server in standalone mode to see output directly
Code:
cd /usr/local/FlashphonerWebCallServer/bin
./webcallserver start standalone
2. Set permissions for folder and internal files
Code:
cd /usr/local/FlashphonerWebCallServer/bin
./webcallserver set-permissions
3. Configure and launch as super user
Edit /usr/local/FlashphonerWebCallServer/bin/setenv.sh
Replace WCS_NON_ROOT=true with WCS_NON_ROOT=false
Then start server as sudo user
Code:
sudo ./webcallserver start
 
Last edited:

patrckphucho

New Member
Thanks for your reply, I can access the web admin as per your instruction.
Hope after the trial period we can make a purchase for long-term license.
Much appreciate for your support.
 

Max

Administrator
Staff member
I'm sorry. Option 2 was.

2. Set permissions for folder and internal files
Code:
cd /usr/local/FlashphonerWebCallServer/bin
./webcallserver set-permissions
Anyway. Glad it works for you.
 
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