can't login through :9091 to WCS admin page

[Arsen G.]

Hi!
I can't login to my WCS through 9091 port. What's I'm doing wrong?
the log part is bellow:

08:06:19,096 INFO nerUserDetailService - http-nio-9091-exec-4 Looking for username admin
08:06:19,100 INFO AuditListener - http-nio-9091-exec-4 AuditEvent [timestamp=Sat May 06 08:06:19 CEST 2017, principal=admin, type=AUTHENTICATION_SUCCESS, data={details=org.springframework.security.web.authentication.WebAuthenticationDetails@7798: RemoteIpAddress: 91.103.58.143; SessionId: null}]
08:06:19,100 INFO AuditListener - http-nio-9091-exec-4 AuditEvent [timestamp=Sat May 06 08:06:19 CEST 2017, principal=admin, type=AUTHENTICATION_SUCCESS, data={details=org.springframework.security.web.authentication.WebAuthenticationDetails@7798: RemoteIpAddress: 91.103.58.143; SessionId: null}]
08:06:19,244 INFO AuditListener - http-nio-9091-exec-10 AuditEvent [timestamp=Sat May 06 08:06:19 CEST 2017, principal=anonymousUser, type=AUTHORIZATION_FAILURE, data={type=org.springframework.security.access.AccessDeniedException, message=Access is denied}]

 

[Max]

Looks like your password is incorrect.
You can restart server with default values. Then database will be re-created with default settings.
1. Stop server.

service webcallserver stop

Check process

ps aux | grep java

Kill process if exists

kill -9 PID

2. Remove files from /usr/local/FlashphonerWebCallServer/database
3. Start server.

service webcallserver start

Once your server is started, you can open page http://host:9091 and set your admin password.

 

[Arsen G.]

Dear Max, I did what you suggest but no luck.
the system asked to choose new password, after entering it twice I'm getting the error.
Can you suggest what's wrong?
Thank you in advance.

 

[Max]

Please send SSH access to logs@flashphoner.com
We will check. I can be internal Linix server problem like 'not enough disk space'.