Hi I've got a small issue with flashphoner on AWS, after I host it on an ec2 micro server in aws it automatically assigns a license to that instance. But I already have a paid license and would like to use that one the online support links like this one (https://flashphoner.com/docs/wcs5/259/html/en/wcs-user-guide/index.html?wcs_instance_in_amazon_ec2.htm) seems to be for an older version. Can you guide me on how to use the license I purchased?
Change AWS License.
- Thread starter Adish
- Start date
Hello,
On AWS EC2, WCS server is expected be used only in the AWS Marketplace Image with its built-in hourly license.
The other license you have can be used on other hosting, Digital Ocean or dedicated server. Or, it can be returned - for that, please send the request with the license key to sales@flashphoner.com.
On AWS EC2, WCS server is expected be used only in the AWS Marketplace Image with its built-in hourly license.
The other license you have can be used on other hosting, Digital Ocean or dedicated server. Or, it can be returned - for that, please send the request with the license key to sales@flashphoner.com.
Sergio Castro Sauceda
New Member
I have the same problem and the demo doesnt work i need help what can i do who can help me its the first time whith amazon
Good day.
Please clarify your problem: you have your own license and want to use it in AWS instance? If yes, please look at this post. If you have another problem, please create a separate topic and describe a problem in details including logs, screenshots, configuration files and so on. Our engineers will help you.
Alright but I am also not able to use the demo license as well, it says the current license expires on 2019.11.25. When I go to the demo site and try to run any of the demos none of them work. Here is the link in case you want to try it out (http://13.233.76.248:9091/admin/demo.html).
Sergio Castro Sauceda
New Member
[QUOTE = "Max, publicación: 22272, miembro: 21"] Buen día.
Aclare su problema: ¿tiene su propia licencia y desea usarla en la instancia de AWS? En caso afirmativo, mira esta publicación . Si tiene otro problema, cree un tema separado y describa un problema en detalles, incluidos registros, capturas de pantalla, archivos de configuración, etc. Nuestros ingenieros lo ayudarán. [/ CITA]
Lo que pasa es que yo contrate un AWS con web call server 5 se instalo la instancia y llego hasta el demo pero no funciona no logro hacer que funcione, pero tampoco puedo usar la licencia de demostración, dice que la licencia actual expira el 2019.11.25. Cuando voy al sitio de demostración e intento ejecutar cualquiera de las demostraciones, ninguna de ellas funciona.
se necesita hacer algo adicional ?
Aclare su problema: ¿tiene su propia licencia y desea usarla en la instancia de AWS? En caso afirmativo, mira esta publicación . Si tiene otro problema, cree un tema separado y describa un problema en detalles, incluidos registros, capturas de pantalla, archivos de configuración, etc. Nuestros ingenieros lo ayudarán. [/ CITA]
Lo que pasa es que yo contrate un AWS con web call server 5 se instalo la instancia y llego hasta el demo pero no funciona no logro hacer que funcione, pero tampoco puedo usar la licencia de demostración, dice que la licencia actual expira el 2019.11.25. Cuando voy al sitio de demostración e intento ejecutar cualquiera de las demostraciones, ninguna de ellas funciona.
se necesita hacer algo adicional ?
Good day.
Please check the file /usr/local/FlashphonerWebCallServer/logs/license.log. If there are the following messages in this log
that means the license is activated and server can work. If the file contains some other messages, please collect server logs as described here and send to support@flashphoner.com, we will check.
If the license is activated, but stream publishing does not work, please check if media ports (30000-33000/udp by default) are available on server as described here.
Please check the file /usr/local/FlashphonerWebCallServer/logs/license.log. If there are the following messages in this log
Code:
00:05:14,442 INFO Subscription - Subscription Thread processSuccessPingResult result: PingResult{status='success'}
00:05:14,442 INFO Subscription - Subscription Thread Subscription success, connection repaired or subscription has been renewed after a temporary cancellation
00:05:14,442 INFO Subscription - Subscription Thread successLicense licenseStatus: success success >> success
00:20:14,514 INFO Subscription - Subscription Thread ping ret: successIf the license is activated, but stream publishing does not work, please check if media ports (30000-33000/udp by default) are available on server as described here.
Hi Max, I have created a DigitalOcean instance of flashphoner as you suggested.. but the result is still the same.. I am not able to run the demos they always fail, I also checked the license.log It indicates that the license is active just as you've shown.. however I was not able to follow the instructions of this link some commands are not working properly. I might be doing something wrong.. However I did try to get a list of active ports and this is what displays.. As you can see the port you mentioned is not displayed.. If you wish for me to follow the above link then can you give me a more elaborate and detailed description of what I need to do? Thanks.
