Failed by RTP activity

[Costel]

Hello,
Under what circumstances we could receive Failed by RTP activity error after 30-60 seconds we go live?

 

[Max]

Hello.
By default, RTP session will be closed if there is no media traffic in 60 seconds period. So you can turn RTP activity timer off by changing this setting to false:

rtp_activity_detecting=false,60

 

[Costel]

Hi Max,
Thanks for the reply. I was wondering if we can somehow put this setting only per stream as we don't want all of our streams to be without the RTP activity detection as we count on that flow.

 

[Costel]

Is it possible that RTP activity to be stopped buy AVG antivirus? if yes, can we configure AVG?

 

[Max]

RTP traffic can be stopped by blocking UDP ports used for media data transferring. In this case, traffic will not flow, so RTP activity timer will not work, and error massage will be like "Failed by ICE timeout".
You should setup your antivirus or firewall to open the ports used by WCS (listed on this and this page).