Firewall settings for a player web page

[Stefano]

Hello,
we have some problems with a customer using our web page for a the player service. They can't see any video on the player.
The user is streaming correctly.
Probably it's a problem of their internal firewall, what range of ports do they need to open on their firewall ?
Thanks

 

[Max]

Good day.
The minimal ports range to be opened on client side for outgoing connections is:

• 1935/tcp - RTMP
• 8443/tcp - Secure Websocket
• 8444/tcp - built-in WCS web server that works via HTTPS (if used as frontend)
• 30000-33000/tcp and 30000-33000/udp - media ports

The media ports range depend on WCS settings

media_port_from=31001
media_port_to=32000

See also this doc