Flashphoner not responding

[appsgenii]

I have restarted server multiple times but its not responding.

SSH access is working fine with server. UFW is also disabled. Can you please confirm what this can be issue.

Please let me know if I can share server creds and you can review it.

 

[Max]

Good day.
Please check the "WCS server does not start" row from this table.

 

[appsgenii]

Server logs


05:08:43,036 ERROR HttpServerHandler - HTTPS-pool-5-thread-1 HTTP error


javax.net.ssl.SSLException: not an SSL/TLS record: 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


at org.jboss.netty.handler.ssl.SslHandler.decode(Unknown Source)


at org.jboss.netty.handler.codec.frame.FrameDecoder.callDecode(Unknown Source)


at org.jboss.netty.handler.codec.frame.FrameDecoder.messageReceived(Unknown Source)


at org.jboss.netty.channel.Channels.fireMessageReceived(Unknown Source)


at org.jboss.netty.channel.Channels.fireMessageReceived(Unknown Source)


at org.jboss.netty.channel.socket.nio.NioWorker.read(Unknown Source)


at org.jboss.netty.channel.socket.nio.AbstractNioWorker.processSelectedKeys(Unknown Source)


at org.jboss.netty.channel.socket.nio.DeadlockAwareNioWorker.run(Unknown Source)


at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)


at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)


at java.base/java.lang.Thread.run(Thread.java:832)


05:08:44,363 ERROR HttpServerHandler - HTTPS-pool-5-thread-2 HTTP error


javax.net.ssl.SSLException: not an SSL/TLS record: 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


at org.jboss.netty.handler.ssl.SslHandler.decode(Unknown Source)


at org.jboss.netty.handler.codec.frame.FrameDecoder.callDecode(Unknown Source)


at org.jboss.netty.handler.codec.frame.FrameDecoder.messageReceived(Unknown Source)


at org.jboss.netty.channel.Channels.fireMessageReceived(Unknown Source)


at org.jboss.netty.channel.Channels.fireMessageReceived(Unknown Source)


at org.jboss.netty.channel.socket.nio.NioWorker.read(Unknown Source)


at org.jboss.netty.channel.socket.nio.AbstractNioWorker.processSelectedKeys(Unknown Source)


at org.jboss.netty.channel.socket.nio.DeadlockAwareNioWorker.run(Unknown Source)


at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)


at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)


at java.base/java.lang.Thread.run(Thread.java:832)

 

[appsgenii]

webserver process is working I also verify with

service webcallserver status

webcallserver.service - Flashphoner WebCallServer
Loaded: loaded (/etc/systemd/system/webcallserver.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2021-02-18 05:18:46 CET; 30min ago
Process: 19128 ExecStop=/bin/bash webcallserver stop (code=exited, status=0/SUCCESS)

Main PID: 19490 (java)
Tasks: 83 (limit: 4915)

CGroup: /system.slice/webcallserver.service
└─19490 java -Xmx30g -Xms30g -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=70 -Djava.net.preferIPv4Stack=true -Dcom.sun.management.jmxremote=true -Dcom.sun.management.jmxrem

Feb 18 05:18:46 IP systemd[1]: Started Flashphoner WebCallServer.
Feb 18 05:18:49 IP bash[19409]: FlashphonerWebCallServer: starting

 

[appsgenii]

but I am not able to access from web url.

please share private form I will share url and rest of server creds.

 

[Max]

Please provide SSH access to the server using this private form.

 

[appsgenii]

information sent

 

[appsgenii]

Max can you please help on this. my website is down right now.

 

[Max]

It seems your server is up and running. Default sample works as expected.
Please check your code or your web server if web server is down. WCS operates normally. Please check second screenshot of top command.