Flashphoner process got killed

[manikandan]

Hi,

I am using CDN concept with Origin and edge servers in production where WebRTC is published in Origin servers and streaming is viewed though HLS in edge servers.
It was working well, but yesterday edge servers failed to stream and when I checked with the servers, the flashphoner process got killed.

Below are the logs in /server_logs/flashphoner.log

22:12:52,354 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1972 8ff469d4-46e1-490b-ba70-489fa3d0aaa9 Stream 17769-1594072730-985914 local failed
22:13:00,106 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1973 19b4e797-7a37-48c4-8534-9df1bc712f1d Stream 4101-1594064379-542550 local failed
22:16:51,770 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1972 608fda36-0a13-4743-9e22-18d5396dc608 Stream 39817-1594070551-875583 local failed
22:17:11,886 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1973 d84ac586-2c86-4e0c-83a0-320a10f43610 Stream 16660-1594064326-317068 local failed
22:19:36,107 ERROR           MuxDecoder - STUN-UDP-pool-47-thread-1117 Invalid RTCP packet received: total length should be multiple of 4 but is 82
22:20:12,578 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1973 9d8cdd57-fb61-47cb-b30d-acdc42c2cf7d Stream 39817-1594070728-704364 local failed
22:21:53,146 ERROR           MuxDecoder - STUN-UDP-pool-47-thread-1117 Invalid RTCP packet received: total length should be multiple of 4 but is 82
22:22:14,479 ERROR           MuxDecoder - STUN-UDP-pool-47-thread-1107 Invalid RTCP packet received: total length should be multiple of 4 but is 82
22:22:51,771 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1973 b12364a6-996a-4aee-b429-d1ab1375cec9 Stream 18865-1594072746-615752 local failed
22:23:32,564 ERROR             WCSAgent - API-ASYNC-pool-12-thread-1972 56385825-a338-4b67-88b2-341ad6d314a3 Stream 9251-1594071967-737981 local failed

When webcallserver is restarted, process started again. May I know what will be issue based on the above logs.

 

[Max]

Hello,

Please check if there have been OutOfMemory messages in WCS server log or /var/log/messages, and if there is an error*.log in WCS_HOME/logs.
In case it was an OutOfMemory issue, please see these recommendations.