Flashphoner vod logs

[KaranBhansali91]

Hi,


We are trying to publish vod using a file uploaded to s3 bucket, but it is failing to do so. Kindly check the image

 

[Max]

Good day.
Seems like the VOD is successfully captured, but Facebook republishing is eventually stopped.
Please check if you applied the following settings

rtmp_transponder_full_url=true
rtmp_transponder_stream_name_prefix=
rtmp_flash_ver_subscriber=LNX 76.219.189.0
rtmp_transponder_send_metadata=true

Then, restart the server, reproduce the problem, collect a full report as described here: Getting logs with report.sh script and send the archive using this form.

 

[KaranBhansali91]

Hi,

The following properties are already configured.

 

[Max]

Please restart the server, reproduce the problem, collect a full report as described here: Getting logs with report.sh script and send the archive using this form.

 

[Max]

The report we received contains no stream capturing and republishing. Please reproduce the problem before collecting the report.

 

[Max]

Seems like you're republishing the VOD stream to Youtube and Facebook simultaneosly, and Facebook closes the RTMP connection at its side after 10-12 seconds of republishing:

But translation to Youtube goes until the end of the file.
Seems like you have some channel problems between your server and Facebook ingest point server. Please use automatic RTMP reconnection options:

rtmp_push_restore=true
rtmp_push_restore_attempts=5
rtmp_push_restore_interval_ms=5000

Also, please provide the file sample you use. Send it using this form (or place it to GoogleDrive/OneDrive/etc and send the link if the file size is more than 30 M)

 

[Max]

Your sample has 4K resolution and bitrate 10 Mbps. So its capturing as VOD and republishing requires a very good channels. You have the following bottlenecks:
1. Between S3 storage and WCS
2. Between WCS and Youtube server
3. Between WCS and Facebook server
So you should use lower resolution and bitrate, for example FullHD and 2.5 Mbps, to prevent an occasional disconnections.

 

[KaranBhansali91]

Hi,

I have send a different file , the issue is there even after adding the properties mentioned above.

 

[Max]

The last file you've sent Sample Video 10 MB.mp4 has a wrong atoms structure

So it cannot be captured as VOD from S3 storage, see File format requirements
You should also to encode files with an even keyframe interval (Facebook recommends 2-4 seconds) and without B-frames.

 

[KaranBhansali91]

The last file you've sent Sample Video 10 MB.mp4 has a wrong atoms structure View attachment 3537 So it cannot be captured as VOD from S3 storage, see File format requirements You should also to encode files with an even keyframe interval (Facebook recommends 2-4 seconds) and without B-frames.

After executing the ffmpeg command mentioned in the document, still we are not able to publish.

 

[Max]

After executing the ffmpeg command mentioned in the document, still we are not able to publish.

Please provide a report when trying to capture the file as VOD from S3.

 

[Max]

In the last report, there are two successfull reconnects to Facebook ingest point. Note that Facebook may drop connection if no keyframe received, so reencode the file for even keyframe interval (2-4 seconds as Facebook recommends).
Also please test publishing to Facebook only, to clarify the case.
Note that VOD stream may stop if there are no subscribers in 30 seconds by default. Please increase the timeout:

vod_stream_timeout=120000