Gathering debug logs and sending reports

[Max]

Gathering debug logs
1. Enable debug logs
Add

client_log_level=DEBUG

to WCS_HOME/conf/flashphoner.properties
2. Restart WCS server

service webcallserver restart

3. Run pcap capture

tcpdump -i any -s 4096 -w log.pcap

4. Make your test
Reproduce your issue here.
5. Stop pcap capture
Press

CTRL+C

6. Find out debug logs
Today logs:

cd /usr/local/FlashphonerWebCallServer/logs/client_logs/{date}

Sort log folders by modified time to see folders containing latest connections.

ls -lt

Example:

├── 13i19gto2ob34utrfs6v2er1it-11-11-11
│   ├── client-13i19gto2ob34utrfs6v2er1it-2018.04.19.12.16.08-1524118568678.report
│   └── flashphoner.log
├── 7g2hq7ah5sda3r108917v15k4c-11-10-46
│   ├── client-7g2hq7ah5sda3r108917v15k4c-2018.04.19.12.16.07-1524118567482.report
│   ├── flashphoner.log
│   └── flashphoner.log.2018-04-19-11

Here
13i19gto2ob34utrfs6v2er1it-11-11-11 is a debug log folder for first Websocket connection.
7g2hq7ah5sda3r108917v15k4c-11-10-46 is a debug log folder for second Websocket connection.
Preparing a report

1. Debug logs.
2. WCS_HOME/logs/server_logs/flashphoner.log
3. WCS_HOME/logs/server_logs/flashphoner_manager.log
4. WCS_HOME/conf
5. ifconfig

Sending
Please send report to logs@flashphoner.com with forum link in email body.