Help configuring call server

Discussion in 'Web Call Server 3' started by Jafar, Oct 31, 2014.

  1. Jafar

    Jafar New Member

    Please help us to configure the server. The problem is Call Server is behind a firewall. We allowed 1935 and 8080 ports, as well as all UDP traffic going thru. The connection works ok. We tested it on company phone numbers from the website and the call works ok. However, the receiver of the call does not hear the caller, while the caller does. We can describe our network configuration and provide ssh access if that helps.
  2. Max

    Max Administrator Staff Member

    Hello. Most likely, sound is missing because IP addresses are incorrectly configured in config. Here are the correct settings:
    ip=<external ip>,
    ip_local=<local IP address of the server>
    In addition, you should route UDP ports UDP [30000-32000]. It should work with these settings.

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