Help required to activate the HD screen share on instance

[Azhar Ali]

Hi,

We have been testing Trial server and all working good. We got your help in activating the 1080 (HD) streaming on that instance.

I bought the license and followed the instructions to update the version to 5.2.21. That has all worked but seem to have lose the settings you made to make screen share work in HD.

Is it possible for you to make them again as quality has gone back to really poor e.g

 

[Max]

Hello

To improve quality please do following

1. Increase bitrate
Edit config WCS_HOME/conf/flashphoner.properties and add two lines:

webrtc_cc_min_bitrate=1000000
webrtc_cc_max_bitrate=2000000

2. Increase heap size

Edit config WCS_HOME/conf/wcs-core.properties

find

-Xmx1024M

and replace with

-Xmx4g -Xms4g

if you have a lot of physical RAM greater than 32 GB, you can increase heap up to -Xmx16g -Xms16g

3. Restart WCS server

service webcallserver restart

That is all.

Links:

Bitrate
https://docs.flashphoner.com/display/WCS52EN/Bitrate management when capturing WebRTC stream in browser
RAM tuning
https://docs.flashphoner.com/display/WCS52EN/Server tuning recommendations

Please let us know if it helps.

 

[Azhar Ali]

Thanks. That has fixed the issue.