Hi. We faced the following issue.
The softphone disconnects form the server in certain circumstances, e.g.:
1. failed to reach the given number
2. the call was hang up
3. the wi-fi is broken or the internet connection dropped
After that the client stays out of reach. Please tell, if there's a way to check (once per hour or else) the softphone has disconnected? Out developers say the softphone should understnad if it's disconnected or not after 5-10 minutes.
The softphone disconnects form the server in certain circumstances, e.g.:
1. failed to reach the given number
2. the call was hang up
3. the wi-fi is broken or the internet connection dropped
After that the client stays out of reach. Please tell, if there's a way to check (once per hour or else) the softphone has disconnected? Out developers say the softphone should understnad if it's disconnected or not after 5-10 minutes.