License activation error

Mohit

New Member
We have subscribed WCS through AWS and updated as version 5.1.3603 but after update we are getting below error.

License activation error
Lookup of RMI stub failed; nested exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: java.net.ConnectException: Connection refused
 

Max

Administrator
Staff member
Try to make clean install without previous version removing or updating as described here.
After clean install, start WCS and check if it started succesfully as described here. Then, activate it as described here.
 

Max

Administrator
Staff member
You have sent us private key in PuTTY format, but you have not provided us with hostname. Please, sent us full SSH access data for our engineers to check your server.
 

Mohit

New Member
Sorry for not providing enough detail, our server IP is 13.233.132.69

Few more things,
we are trying to stream from OBS to web and in that case OBS constantly disconnecting while we have update keep_alive.algorithm=NONE but still issue is same.
Also we have upgraded WCS to 5.1.3603 but in this update some port configuration removed so please have look into this as well

let me know if you need any other information.
 

Mohit

New Member
Thanks max, working properly with OBS now but we also wants to stream from Vidiu (teradek) as well.

Now from Vidiu we are able to connect our rtmp url but it's in few seconds disconnecting with "Disconnected by keep alive" and after reconnect every time it shows "Stream already in use".

So can you help me to do proper setting in WCS which will work with Vidiu?

Also followed step of https://forum.flashphoner.com/threads/problem-with-zd-soft-screen-recorder.10911/#post-12510 but no luck!!!
 
Last edited:

Mohit

New Member
Hello Max,
We have made some changes in configuration and it's working fine with Vidiu also but now we wants to set authentication while streaming from OBS/Vidiu.
So how can we enable or set password protecting for streaming?
 

Max

Administrator
Staff member
Hello
Please capture RTMP pcap dump and send to support@flashphoner.com
How to capture:
1. Restart WCS server.
Code:
service webcallserver restart
2. Install tcpdump if it is not installed
Code:
yum install -y tcpdump
3. Run pcap dump
Code:
tcpdump -B 10240 tcp port 1935 -w log.pcap
4. Make a test
Publish RTMP stream to server and wait for a minute.
5. Press CTRL+C to stop pcap dump.
 
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