No audio and video when streaming from Windows 11 (Firefox and Chrome)

[stather-it-consulting]

Hi,

-Version: 5.5.2-1043 (Amazon AWS)
-WebSDK: 2.0.202


When i use a windows 11 device to stream, there is no audio and video streamed (the preview windows is just black and on the client side, there is also a black windows and no audio).

I tried with Firefox and Chrome (both latest version) but it doesn't work.

With the same browsers and Windows 10, streaming is possible.


What am i doing wrong?


Best,
Thomas

 

[Max]

Good day.
Seems you're using too old versions. Please update WCS to the latest build 5.2.2078 and WebSDK to the latest build 2.0.248.

 

[stather-it-consulting]

Thanks a lot, this worked