Problem with Monitoring

[Stefano]

Hello, after installing the new update 5.0.2990 we have a problem with the
Monitoring/Streaming/History/Details. We no longer see the logs. The web page return an error of this type:
09:47:38,076 ERROR application - http-nio-8888-exec-7 Error Rendering View[/dashboard.xhtml]
javax.el.ELException: /file:/usr/local/FlashphonerWebCallServer-5.0.2990/lib/wcs_manager-1.0.jar!/META-INF/resources/streams-history.xhtml @40,64 value="#{streamsController.historyStreams}": java.lang.NullPointerException.

Another question: is there any api rest that we can invoke to recall hystory statistics without accessing directly to the csv file ?

 

[Max]

Hello

To get this working
1. Stop WCS server.
2. Backup files in WCS_HOME/database
3. Remove these files.
4. Start WCS server.

is there any api rest that we can invoke to recall history statistics without accessing directly to the csv file

You can get such history statistics directly from the database files.
We will prepare instructions how to do that.

 

[Stefano]

Hello

To get this working
1. Stop WCS server.
2. Backup files in WCS_HOME/database
3. Remove these files.
4. Start WCS server.


You can get such history statistics directly from the database files.
We will prepare instructions how to do that.

Hello Max,

thanks for your reply, unfortunately also after removing the files and restarting the server I have still the same error.

09:23:49,458 ERROR application - http-nio-8888-exec-8 Error Rendering View[/dashboard.xhtml]
javax.el.ELException: /file:/usr/local/FlashphonerWebCallServer-5.0.2990/lib/wcs_manager-1.0.jar!/META-INF/resources/streams-history.xhtml @40,64 value="#{streamsController.historyStreams}": java.lang.NullPointerException
at com.sun.faces.facelets.el.TagValueExpression.getValue(TagValueExpression.java:114)

 

[Max]

Hello,

Please send credentials for sudo ssh access to your server and dashboard admin password to logs@flashphoner.com, so that we could check the configuration and reproduce the issue.

 

[Stefano]

Hello unfortunately you can't access the server because it is inside our Lan. Can I send you some logs to see this issue?

 

[Max]

Hello
Try to add this line to WCS_HOME/conf/wcs-manager.properties

-Dstream_stat_persist_data=true

Then restart WCS server and try again.
If it does not help, please zip whole WCS_HOME folder and share for download.
You can send download link privately to logs@flashphoner.com

 

[Stefano]

Thank you very much Max, I've added the property on the conf file and now it works!