Problem with zd soft screen recorder

[Taihung]

Hi,
I've use zd soft screen recorder from https://www.zdsoft.com/screen-recorder/ to upload a rtmp stream to WCS 5. It only work for about 45 seconds and the connection will be drop from server every time.

I've attached the server log. Any idea ?

Regards,

 

[Max]

It was disconnected by keep alive.

Try to set

keep_alive.algorithm=INTERNAL

in /usr/local/FlashphonerWebCallServer/conf/server.properties
then do wcs restart to apply changes:

service webcallserver restart

If it does not work, try to disable keep alive for RTMP:

keep_alive.enabled=websocket

Here we preserve keep alive for websocket only, but disable for RTMP (full list is keep_alive.enabled=websocket,rmp,rtmfp)

If it does not work, try to disable keep alive at all

keep_alive.algorithm=NONE

 

[Taihung]

keep_alive.algorithm=NONE does solve the problem.

Thanks.

 

[Max]

keep_alive.algorithm=NONE

This setting is a workaround.
Because if you disable keep alives at all, then some players' connections will not be released properly and it may cause a leak.

keep_alive.enabled=websocket

Does this setting work for you?

 

[Taihung]

Only
keep_alive.algorithm=NONE
solve our problem. We will use the sample player mainly. Do you think this will cause the leak or not ?

 

[Max]

This will cause leak in cases when user lost network connection. For example if network cable is unplugged.
For normal disconnects when browser is closed by user it should not cause leaks.
We will test this with other encoders: ffmpeg, FMLE, Wirecast and check how keep alive works with such encoders.