Server Stops Working in Production After 2-3 Hrs. Please help.

[nathvela]

Hi ,

We are testing the server in production environment but it stops after 2 to 3 hours of being up.

Here is the setup:
1. We have 1 origin, 1 edge
2. Edge serves webrtc streams
3. End user can also have the option to play rtmp, when he chooses this option, the rtmp stream is served from the origin.
4. We have 100 or less broadcasters during this session.
5. We have abut the same number of viewers.
6. The origin stops working after 2- 3 hrs online.

I am attaching the error logs here for both the times it stopped.


Thank you..

 

[Max]

Good day.
The similar issue was fixed in build 5.2.86, CDN node that uses transcoding can crash under circumstances. After this build, there was another fixes, so we recommend to update to build 5.2.96 and check if problem still persists

 

[Max]

Crash logs show that something is happened when recording is stopped, so please collect logs as described here and send to support@flashphoner.com
If problem still persists you can switch recording off as quick workaround.