Two way streaming is not working

Discussion in 'Web Call Server 5' started by Ney, Aug 4, 2017.

  1. Ney

    Ney Member

    Hi There,
    we have setup flashphoner server for web and it was working properly but from 2-3 days, we are not able to publish any video even from the dashboad provided by flashphoner, we are getting below log on console when using two way streaming.

    flashphoner.js:34384 17:42:31 : INFO webrtc - {audio: true, video: {…}}
    flashphoner.js:34384 17:42:31 : INFO webrtc - FOUND WEBRTC CACHED INSTANCE, id 30cb1c90-790e-11e7-900e-dd8a21b25434-CACHED_WEBRTC_INSTANCE
    two_way_streaming.js:144 : FAILED

    Please check and update us as our work is on live.
  2. Max

    Max Administrator Staff Member

  3. Ney

    Ney Member

    Restarted the server but not able to publish video even from dashboard too connection is establishing but publishing fail.
    RAM: 2GB
    Kernel : Latest 64 bit (4.9.36-x86_64-linode85)
    OS: Ubuntu 14.04 LTS 64 bit
    URL: https://buckwormvideos.com:8888/login.xhtml
  4. Max

    Max Administrator Staff Member

    Please send SSH sudo access details, and dashboard password to logs@flashphoner.com
    We will check.
  5. Ney

    Ney Member

  6. Max

    Max Administrator Staff Member

    Hello
    You can see in flashphoner.log that the trial license has expired.
    So you have to activate a valid license to proceed.

    Another issue, you have red5pro running with 2g heap size, simultaneously with WCS.
    It is definitely bad idea for server with 2gb RAM.
    I would recommend either
    • migrate red5pro or WCS to another server
    • stop red5pro
    • add RAM for this node
  7. Ney

    Ney Member

    Hi Max,

    We have been having multiple issues and have not been able to get this working across all platforms seamlessly. Can you extend the trial until we can get the existing issues resolved? Once we get it working across the Web, iOS and Andriod, we will immediately purchase the license.

    Thanks!
  8. Max

    Max Administrator Staff Member

    Hi
    It is out of our general licensing model.
    Please contact sales@flashphoner.com with any further licensing questions
  9. Ney

    Ney Member

    Hi,

    We got the licensing sorted out. Can you please look into this issue and resolve the greening thats occurring?


    Thanks
  10. Max

    Max Administrator Staff Member

    Hi,
    you still have license, that expired, you can see exception in flashphoner.log
  11. Ney

    Ney Member

    Hi Max,

    We are again getting status failed when trying to broadcast any video may you please check and give me the reason that why we are getting this again and again we replaced the licence as shared the process it works for the day but again i check this today and getting status failed.

    Thanks,
  12. Max

    Max Administrator Staff Member

    Hi,
    can you write when it was last FAILED status? BTW in last versions of our streaming examples we added output of stream.info to user interface. If you update WCS to last version you can see more information when stream is failing.
  13. Ney

    Ney Member

    Hi,

    Where we can able to find this "stream.info" file as checked on ser,client,and log folder but no files are there with this name, Also we are using WEBSDK, and our WCS version is 5.0.2401

    Thanks
  14. Max

    Max Administrator Staff Member

    Hi,
    sorry, if it was not clear.
    Here is example:
    stream_info.png
    As you can see, there is "Session does not exist"-info present, this is result of stream.getInfo()
  15. Ney

    Ney Member

    Hi,

    Please check the below url that is our dashboard url
    https://buckwormvideos.com:8888/dashboard.xhtml

    here connection is " ESTABLISHED " but publishing fail using two way straming

    and foe my application getting below log on consol may be this will help you to understand:

    flashphoner.js:34384 15:40:40 INFO webrtc - Initialized
    flashphoner.js:34384 15:40:41 INFO websocket - Initialized
    flashphoner.js:34384 15:40:41 INFO core - Initialized
    two_way_streaming.js:36 Create new session with url wss://buckwormvideos.com:8443
    flashphoner.js:34384 15:40:45 INFO webrtc -
    1. {audio: true, video: {…}}
      1. audio:true
      2. video:
        1. height:240
        2. width:320
        3. __proto__:
          1. constructor:ƒ Object()
          2. hasOwnProperty:ƒ hasOwnProperty()
          3. isPrototypeOf:ƒ isPrototypeOf()
          4. propertyIsEnumerable:ƒ propertyIsEnumerable()
          5. toLocaleString:ƒ toLocaleString()
          6. toString:ƒ toString()
          7. valueOf:ƒ valueOf()
          8. __defineGetter__:ƒ __defineGetter__()
          9. __defineSetter__:ƒ __defineSetter__()
          10. __lookupGetter__:ƒ __lookupGetter__()
          11. __lookupSetter__:ƒ __lookupSetter__()
          12. get __proto__:ƒ __proto__()
          13. set __proto__:ƒ __proto__()
      3. __proto__:Object
    flashphoner.js:34403 15:40:46 WARN core -
    1. {name: "NotReadableError", message: "", constraint: "", toString: ƒ}
      1. constraint:""
      2. message:""
      3. name:"NotReadableError"
      4. toString:ƒ ()
        1. arguments:(...)
        2. caller:(...)
        3. length:0
        4. name:"toString"
        5. prototype:
          1. constructor:ƒ ()
          2. __proto__:Object
        6. __proto__:ƒ ()
        7. [[FunctionLocation]]:flashphoner.js:24174
        8. [[Scopes]]:Scopes[4]
      5. __proto__:Object
  16. Max

    Max Administrator Staff Member

  17. Ney

    Ney Member

    Please check mail we sent credentials over mail.
  18. Max

    Max Administrator Staff Member

    Here is our test from Windows 7 and Chrome 60.0.3112.101 with your server.
    buckwormvideos_streaming_test.png
    Please, describe your environment: OS, Browser, Camera.
    Did you test your camera with Media Devices demo?
  19. Ney

    Ney Member

    hi Max,

    During subscribe the video from web sdk some times we are getting below error please help us to resolve this issue.


    Uncaught Error: Invalid session state at Object.createStream (flashphoner.js:28366)
  20. Ney

    Ney Member

    when clicking on the below url
    https://www.buckworm.com/customers/...am=180817032541buckworm3293&subscriberId=3442

    some times we are getting error
    Uncaught Error: Invalid session state
    at Object.createStream (flashphoner.js:28366)
    at playStream (two_way_streaming.js:154)
    at startLiveBoradcast (broadcast-subscriber.php?stream=180817032541buckworm3293&subscriberId=3442:153)
    at HTMLButtonElement.onclick (broadcast-subscriber.php?stream=180817032541buckworm3293&subscriberId=3442:59)

    Attached Files:

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