Unable to set Register Required to true

[Sam Udotong]

Hi,

I'm working on connecting Twilio with SIP through WCS 5 like https://www.twilio.com/docs/api/twilio-sip/pv-sip-registration, which requires a registration on the call request. Everything works fine when

sipRegisterRequired = false

However, when setting it to true, my call ends immediately and my flashphoner_manager.log file shows "AUTHENTICATION_FAIL" after the /CallApp/RegistrationStatusEvent request. I have verified that my sipLogin, sipPassword, etc are correct because when using the same settings in a softphone like Zoiper, I am able to register and connect with no issues.

This is the case both in my node.js code and in the SIP as RTMP Broadcasting page on port 9091. Any tips for getting this to work? Thanks!

 

[Max]

Hello
Please send your testing SIP registration credentials, which work in a softphone but do not work in WCS.
Please add our WCS server wcs5-eu.flashphoner.com (46.101.108.90) to your whitelist.
We will test SIP registration with your data from our server.
You can send your credentials to logs@flashphoner.com

 

[Sam Udotong]

Just sent them over Max! Thanks!

 

[Max]

Add this line to WCS_HOME/conf/flashphoner.properties

add_register_auth_headers=false

It should fix the issue.
Do WCS restart to apply changes

service webcallserver restart

 

[Sam Udotong]

That worked!! Thanks so much.

Is there a way to unregister an Auth name from WCS? (through the interface and/or programmatically)

 

[Max]

It seems we have to fix that and unregister on REST /call/termnate
https://flashphoner.com/docs/wcs5/wcs_docs/html/en/wcs-rest-api/api_methods.htm
I will inform you if we have any progress here.

 

[Max]

We have checked /call/terminate method
And we are able to see that WCS sends REGISTER request with Expires: 0 (unregister) upon call termination.
However Twilio rejects such unregister request. We have to find out why.

 

[Max]

Unregistering fixed in server build 2234.
You have to update to the latest available build.

service webcallserver update

So when you do:

/call/startup

SIP agent is registered
when you do

/call/terminate

SIP agent is unregistered
This and other settings in WCS_HOME/conf will be preserved during update:

add_register_auth_headers=false