Urgent : Conference recordings are not saved in flashphoner 5.2.1190

[KaranBhansali91]

Hi,

After updating the flashphoner, the meeting recordings are not found on the flashphoner server. Previously the recordings were saved and we could also upload to s3 bucket. Do we have to configure any additional properties in config file or the rest api.

 

[Max]

Good day.
Please update to the latest build (5.2.1261 at the moment). If the problem still reproducing please collect a report as described here including client debug logs and send using this form.

 

[KaranBhansali91]

Hi,

Is it necessary to update the flashphoner ? We tried on the demo flashphoner as well, please check screenshot attached

 

[Max]

Conference recording does work with 5.2.1190. Please verify that there is enough space on the server for creating new records and permissions are set for the records directory, try recording a single stream (using Stream Recording example) to check if that is working.
If the issue is still reproducible, please collect and send the logs, preferably after update to the latest build.

For checking minimal available disk space for recording, a new setting has been added in 5.2.1209. By default, it is set to 1G:

file_recorder_min_space=1g