Video and Audio call not work when both Android device usage mobile data

[Mukesh Singh]

I have implemented FlashPhoner SDK (wcs-android-sdk-1.0.1.57) for audio and video call in my Android project. When both device uses mobile data then call not connected. But when we share the mobile data by hotspot to other device and try to connect then call works.

Please suggest that how to resolve this.

 

[Max]

Hello.
Please clarify to help us to reproduce your issue:
1) You make a SIP call betwenn two instances of your application via 4G/LTE, and call is not etablished.
2) You make a SIP call betwenn two instances of your application via WiFi, and call is etablished successfuly.
Is this right?
Also, have you tried to make a SIP call between two instances of Phone Video example application from Google Play? Did it work via 4G, or not?

 

[Mukesh Singh]

Steps are correct and I have also tested with Google app.

 

[Max]

Steps are correct and I have also tested with Google app.

Is it work via 4G or not?
If not, collect the debug logs and traffic dump as described here, and send it to support@flashphoner.com