Video Chat Recording

[Max]

Hello
You can test this feature in new branch 5.1
https://flashphoner.com/downloads/builds/WCS/5.1/FlashphonerWebCallServer-5.1.3139.tar.gz
According our QA, it is working well and recording can be merged using similar ffmpeg command

ffmpeg -i record1.mp4 -i record2.mp4 -filter_complex '[0:v]pad=iw*2:ih[int];[int][1:v]overlay=W/2:0[vid];[0:a][1:a]amix=inputs=2:duration=longest[a]' -map [vid] -map "[a]" -ac 2 -strict -2 out.mp4

 

[Ney]

Hi,

We updated our server to the latest version however, ever since then we are getting issues connecting to it.
Our license was expired but we renewed it. Activated it. Confirmed from the log that it is activated. Rebooted the server. But still it is not letting us connect to it.
https://buckwormvideos.com:8888/

We are using WCS version 5.0.3233

When we try to do a broadcast we get error - Uncaught (in promise) DOMException: Failed to execute 'send' on 'WebSocket': Still in CONNECTING state.

I sent an email with the server SSH info to support@flashphoner.com.

Please urgently respond. Our live users are getting affected.

Thanks!

 

[Ney]

Hi,

Could you please check and let us know what is going wrong that's causing us to failure to connect to the server?

Thanks

 

[Max]

Hello
You sent SSH access to server 45.33.xx.xx
However domain buckwormvideos.com is not resolved to host 45.33.xx.xx
It is resolved to host 208.91.197.132. Please resolve DNS issue and try again.
WCS server is up and running on your host https://45.33.xx.xx:8888
So if you resolve DNS issue, it should work.

 

[Ney]

The DNS issue is resolved. We had to reinstall the SSL which we did. However after having installed it, we don't see it on https://buckwormvideos.com. I'm emailing you the SSH and SSL certificates. Please see if you can resolve it ASAP. Thanks!!!

 

[Ney]

Hi,
Hope this finds you well! Please let me know if there is any update.

Thanks

 

[Ney]

Please let me know as soon as possible.

Thanks!

 

[Ney]

Hi any update? Again, we had installed the SSL and followed the instructions in the docs but when we go to the url, we don't see https working. Please advise ASAP.

 

[Max]

Hello
https://buckwormvideos.com:8888
Port 8888 seems unreachable. Make sure this port is open.
Example

telnet buckwormvideos.com 8888

It should be open to proceed with certificates import.

 

[Ney]

Now port 8888 is reachable and open but SSL is still not working. We tried rebooting too.

 

[Max]

It does not work because you have apache2 running on 8888 port

netstat -nlp | grep 8888
tcp6       0      0 :::8888                 :::*                    LISTEN      5198/apache2

We tried to switch WCS to port 9999 however it looks unreachable too.
You can either release port 8888 or open port 9999
WCS port is configured in WCS_HOME/conf/wcs_manager.properties
Now it is running here https://buckwormvideos.com:9999

 

[Ney]

Ok, so we opened the port 9999. But still this is not working- https://buckwormvideos.com:9999/

 

[Max]

Try to disable ipv6 and reboot Linux system
https://www.techrepublic.com/article/how-to-disable-ipv6-on-linux
If ipv6 disabled, ifconfig should show ipV4 only.

The problem is linked with network configuration.
WCS can't bind https port 9999 on start.

 

[Ney]

Disabled ipv6. Now ifconfig shows ipV4 only as shown below. But the link still is not working: https://buckwormvideos.com:9999/

Link encap:Ethernet HWaddr f2:3c:91:e7:33:37
inet addr:45.33.30.15 Bcast:45.33.30.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:178 errors:0 dropped:0 overruns:0 frame:0
TX packets:162 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:35448 (35.4 KB) TX bytes:21447 (21.4 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:39 errors:0 dropped:0 overruns:0 frame:0
TX packets:39 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:27924 (27.9 KB) TX bytes:27924 (27.9 KB)

 

[Max]

It was a port conflict with red5 server instance on your installation.
We have killed the red5 process.
It works now:
https://buckwormvideos.com:9999
Please check WCS ports to avoid further conflicts with other software:

netstat -nlp | grep java

You have to re-import SSL certificates. Please let us know if you have any troubles with certs import.

 

[Ney]

OK so re-imported SSL certificates. Rebooted the server. Made sure that WCS is running on 9999 and that it is open. Also made sure that only one process is running on this port. Again this is not working https://buckwormvideos.com:9999/ -- I had send you the SSL certs. Is it possible that you can import them from your end? We had faced SSL issues last year also and it had to be done from your end. Please let me know. We need to resolve this ASAP. Thanks.

 

[Max]

It works now. We set your email as dashboard password and re-imported certificates.
Please check.

 

[Ney]

Yes, it works, thanks! Could you make it work on 8888 as our apps are calling that that port to connect. If you find that its busy with apache, then just -stop appache and we will handle its configuration on a different port. Just need to make sure the SSL and WCS are both working with 8888.

Thanks

 

[Max]

Hello
1. Stop Apache. Make sure potrt 8888 is released.
2. To configure port 8888 instead 9999, edit config WCS_HOME/conf/wcs-manager.properties
replace 9999 with 8888
3. Then do WCS restart

service webcallserver restart