WCS suddenly stopped


New Member
Please advice us which logs I have to check for this case.

I restart the server and the service is up again.

Screenshot 2022-03-23 133003.jpg


Staff member
Good day.
Please check the following logs:
1. Server log around the time when server stopped /usr/local/FlashphonerWebCallServer/logs/server_logs
2. System messages log /var/log/messages
3. Check if there is a log file /usr/local/FlashphonerWebCallServer/logs/errorPID.log, where PID is process ID (error12345.log for example). If server process crashed, this file contains a reson for the crash. For example, OutOfMemory means the physical memory is not enough to run Java machine.