WSPlayer stop video - Audio player mute

[cheinan]

Hello

When i use WSPlayer to play the remote stream from my FlashPhoner server,
After few seconds the video stop playing
and i get: wsLogger.log("Audio player mute").
anywhere i try to test it. on my web application
or on my FlashPhoner dashboard demos.

I get this logs on my browser js consol:
Audio player resume flashphoner.js:26707:6600
Init Video playout without sync, currentTime 1509536943712, timestamp 1632547246394 flashphoner.js:26707:6600
Changing canvas resolution from 300x150 to 640x480 flashphoner.js:26707:6600
Resize from 640x480 to 360x270 utils.js:216:5
Audio player mute flashphoner.js:26707:6600

I tried to update my FlashPhoner to the latest version but it did not help.
When i try to test it on your server dashboard demos it is working fine
And i get the same logs but without the: Audio player mute flashphoner.js:26707:6600

Any idea way?

Thanks
Cheinan

 

[Max]

Could you please provide SSH access to your server and admin password to the WCS dashboard, so that we could reproduce the issue? They can be sent to logs@flashphoner.com.

 

[Max]

Hello,

The issue is reproducible in our environment, will inform as soon as there is an update.

 

[Max]

Hello
Try to replace keep alive alg from HIGH_LEVEL to INTERNAL at WCS_HOME/conf/server.properties
Find

keep_alive.algorithm=HIGH_LEVEL

replace with

keep_alive.algorithm=INTERNAL

Do WCS restart

service webcallserver restart

Tested with build 2547

 

[cheinan]

Thanks Max
It solved the problem