Problem with RTSP stream play via WebRTC

[Arsen G.]

Hi!
I activated a trial license on my server and trying to play RTSP stream via WebRTC, but having problem -
it's FAILED after "start". The same stream is playing on your demo site.
Maybe I did something wrong.
Please advise.
Thank you.

P.S. flashphoner log is attached

 

[Max]

Hello
Most likely you have configuration error in WCS_HOME/conf/flashphoner.properties
Example:

ip_local=192.168.1.5

Here 192.168.1.5 is your LAN IP address.
Please share
1) Your flashphoner.properties config
2) Your ifconfig output.

ifconfig

 

[Arsen G.]

Please find attached the flashphoner.properties and ifconfig result.

 

[Max]

These settings should be correct

ip=172.31.1.100
ip_local=172.31.1.100

Please remove duplicated 'codecs' setting.
First setting is correct:

codecs=opus,alaw,ulaw,g729,speex16,g722,mpeg4-generic,telephone-event,h264,vp8,flv,mpv

Restart WCS server to apply changes.

service webcallserver restart

 

[Arsen G.]

These settings should be correct

ip=172.31.1.100
ip_local=172.31.1.100

Please remove duplicated 'codecs' setting.
First setting is correct:

codecs=opus,alaw,ulaw,g729,speex16,g722,mpeg4-generic,telephone-event,h264,vp8,flv,mpv

Restart WCS server to apply changes.

service webcallserver restart

My external IP is different.
I did but now it's showing "playing" but there is no video stream on my screen.

 

[Arsen G.]

My external IP is different.
I did but now it's showing "playing" but there is no video stream on my screen.

I'm attached new flashphoner log.
Please help!!!

 

[Max]

What is your IP address?
Are you in the same LAN with the server
172.31.1.100 ?

 

[Max]

Make sure that following UDP ports are open [30000-32000] on your server.
You can temporary stop firewall to avoid any firewall issues.