Flashphoner error

[revanreddy]

When we playing recorded rtsp video we are getting following error

Uncaught (in promise) TypeError: Cannot set properties of null (setting 'muted')
at flashphoner.js:13277

 

[Max]

Good day.
Please clarify the following:

• WCS version
• Web SDK version
• What example do you use for testing: Player, Stream Recording etc? If you're using your custom code, is the problem reproducing in web application examples shipped with WebSDK?

 

[revanreddy]

Reply

WCS version

Web Call Server 5

Web SDK version

2.0.203

What example do you use for testing: Player, Stream Recording etc?

Player example

is the problem reproducing in web application examples shipped with WebSDK?

Yes it is reproducible whenever we tried to play recorded video rtsp URL

 

[Max]

Web Call Server 5

Please clarify what WCS build you're using. See /usr/local/FlashphonerWebCallServer/conf/WCS.version file.

Yes it is reproducible whenever we tried to play recorded video rtsp URL

Player example is intended to play streams from server, not files. You can play recordings as VOD however, but:
1. You should place a recording file to /usr/local/FlashphonerWebCallServer/media folder, for example

2. You should set a special URL in Stream field, for example

vod://bunny360p.mp4

HTTP URLs are not supported in this case.
You can play recording files in browser directly by URL https://wcs:8444/client/records/file.mp4

 

[revanreddy]

Please clarify what WCS build you're using. See /usr/local/FlashphonerWebCallServer/conf/WCS.version file.

v.2.0.203-5.2.1064-52f0c69c5a109623d861ee03eaff62bae49e8f8b

 

[Max]

Then, clarify how exactly do you test: what stream name do you set to Stream field in Player example? Note that you cannot play a file this way, as we mentioned above. You can play only WebRTC stream, RTSP stream or RTMP stream.

 

[revanreddy]

We are getting the RTSP or HLS url through our rest services for recorded video and we are trying to play it as we do with Live RTSP.

 

[Max]

We are getting the RTSP or HLS url through our rest services for recorded video and we are trying to play it as we do with Live RTSP.

You can play recording files in browser directly by URL https://wcs:8444/client/records/file.mp4, but not as HLS or live RTSP.

 

[revanreddy]

but not as HLS or live RTSP.

it is not Live RTSP....recorded RTSP

It was working earlier with same sample application ...is there any other ways we can achieve this i.e instead of player example

 

[Max]

It was working earlier with same sample application

What application do you mean? Please provide the link, the application code, the RTSP URL to test using this form

is there any other ways we can achieve this i.e instead of player example

You can play all the recorded streams either in browser directly (if the files are in /usr/local/FlashphonerWebCallServer/records folder) by URL https://wcs:8444/client/records/recorded-file.mp4 or as VOD (if the files are copied to /usr/local/FlashphonerWebCallServer/media folder) by a special stream name vod://recorded-file.mp4.

 

[revanreddy]

Shall we play HLS url through Flashphoner ? , if Yes is there any examples can we get and use

 

[Max]

Pulling HLS (using for playback HLS URL for a stream published not on the WCS) is not supported. External stream can be pulled as RTMP or RTSP.
Stream published on WCS can be played as HLS.