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  1. Max

    sip problems

    Good day. Please reproduce the problem and collect a report as described here using report.sh script, then send report archive using this form. If the archive size is more than 30 M, place it on Google Drive and send the link using Comment field in from.
  2. Max

    Room API not working for production server

    You should fix the file to play it as VOD from S3 bucket: File format requirements
  3. Max

    Рестрим по RTMP (ошибка битрейта)

    Действительно, если Вы захватываете поток с канваса, констрейнты должны быть выставлены следующим образом: constraints = { audio: false, video: false, customStream: stream }; Посмотрите также исходные тексты примера Canvas Streaming. В этом случае будут...
  4. Max

    Can’t stream to YouTube

    Good day. We fixed the issue with RTMP republishing to Youtube when RTMP outgoing buffer is enabled in build 5.2.1366. Please update and check.
  5. Max

    Рестрим по RTMP (ошибка битрейта)

    Добрый день. Вы публикуете поток с констрейнтами по умолчанию Рекомендуем проставить констрейнты: video: { width: 1280, height: 720, frameRate: 30 minBitrate: 2800, maxBitrate: 4000 } В последних версиях Chrome достаточно выставить минимальный битрейт в констрейнтах...
  6. Max

    recording at another location

    Good day. Use record_dir parameter: Directory for saving recorded files record_dir=/opt/records
  7. Max

    Filters (beautify, AR, etc) on live streaming

    We reproduced the problem in GPUImageDemo Swift example and raised the ticket WCS-3584. Will let you know about progress.
  8. Max

    If the network is disconnected during video transmission

    Please clarify how do you publish a stream. Check the server logs for Failed by video RTP activity message. Is it appear for the stream? Also please clarify how do you test a network issues: closing the media port, breaking the physical connection etc? Then collect a report as described here...
  9. Max

    If the network is disconnected during video transmission

    Good day. Yes, stream publishing may fail if RTP data are not received in 60 seconds by default. In this case, there should be message Failed by video RTP activity in server logs. The timeout is set by the following parameter: rtp_activity_timeout=60 Set this parameter in seconds to reduce the...
  10. Max

    Размещение картинок потоков в микшере при помощи языка разметки - desktop

    Если требуется подгонка под определенный макет, то стандартный шаблон, конечно, не подойдет, т.к. размеры картинок потоков вычисляются, исходя из их количества. Используйте FullScreenDesktopLayout в качестве образца при разработке собственного шаблона.
  11. Max

    Filters (beautify, AR, etc) on live streaming

    switchCamera method should not be called for playStream, it is only working for publishing, not for playback. See also usage example in Two Way Streaming source code.
  12. Max

    Room API not working for production server

    Hello, Please send the MP4 file (or a download link to it if its size more than 30 M) with which the issue occurs using this form. Seems like it has no atoms needed in header. You can also check this file in ffprobe.
  13. Max

    Can't terminate streams using name

    Hello, Ticket WCS-3582 has been submitted for the issue, we'll notify in this thread about an update. Use mediaSessionId as workaround: /rest-api/stream/terminate { mediaSessionId: "stream-mediaSessionId-to-terminate" } You can get mediaSessionId using /stream/find query...
  14. Max

    Filters (beautify, AR, etc) on live streaming

    Please make sure the stream is publishing when you're trying to switch the camera. If yes, please y=try to reproduce the issue in Two Way Streaming Swift example. Then modify example souce code minimally to reproduce the issue and send us the code using this form. We will add this to...
  15. Max

    Размещение картинок потоков в микшере при помощи языка разметки - desktop

    Добрый день, Можно использовать настройку mixer_desktop_align: mixer_desktop_align=LEFT
  16. Max

    Recording space not available on server

    Good day. If you're using REST API /recorder/startup, it will return 500 Internal server error with Not enough disk space to start recording session message if there is not enough disk space. We recommend to set up server system parameters monitoring using Prometheus, Zabbix etc, then check disk...
  17. Max

    Filters (beautify, AR, etc) on live streaming

    GPUImage is used as CocoaPods dependency in GPU Image Swift example. So you can try to set the appropriate version if it is present in CocoaPods.
  18. Max

    Room API not working for production server

    Good day. We can't reproduce the problem in Conference example on the server from logs you've sent: room is created successfully and streaming is working: Please try to reproduce the problem in Conference example on your server. If this is not reproduced, please modify the example code...
  19. Max

    Passing & Parsing URL Parameters when playing with LocalStreamName

    Please read this doc: Authentication. The example is about publishing (/publishStream REST hook), but it may be done the same way for playback (/playStream REST hook) You can use your own frontend, in this case all the examples may be used as a basis. But, if you want to use Embed Player, you...
  20. Max

    Capturing VOD from a file

    Good day. We fixed the issue in build 5.2.1359. Please update WCS and set mixer_show_separate_audio_frame=false then restart WCS. After that, the grey box will not be displayed when stream is added to a mixer.
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