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Please provide SSH access to the server using this private form, we will check.

Please check if stream is stopped when you're playing this stream. If not, this is customers channel problem, and auto reconnect should help. If yes, collect a report as described here including client debug logs and traffic dump at server side as described here. Note that traffic dump...

Такой возможности нет. Но битрейт в данном случае не показатель. В тикете WCS-3203 мы добавим отправку события по факту появления/пропадания речи в микшере (это как раз ваш случай), т.к. там есть контроль аудио по уровню в децибелах для отображения индикатора в видео потоке микшера. Для обычных...

Добрый день. К сожалению, пока новостей нет. Мы подняли приоритет данного тикета

Good day. We investigated the issue. Seems like object-fit: fill does not work properly in Safari for WebRTC video. So we recommend to use -webkit-transform with scaling by X and by Y. Please see attached example code. Note that resize event handler is needed in this case, because WebRTC stream...

Добрый день. Проблема связана с публикацией с Pixel 3/Pixel 3XL. Если не задано разрешение публикации по умолчанию, устройство пытается публиковать поток в минимально возможном для сервера разрешении 160x120, в этом случае публикуемая картинка портится. В тикете WCS-3197 мы внесем изменения в...

Good day. Please create your own topic to ask the question using the following recommendation to topic content. This error means that stream to re-publish is not published on server. Please check server logs /usr/local/FlashphonerWebCallServer/logs/server_logs/flashphoner.log, there should be...

Good day. Please create your own topic to ask the question using the following recommendation to topic content. You should not download any REST API endpoint anywhere. All the REST API queries are handled by WCS itsefl. Please also read the detais about REST API here.

Good day. Please clarify how do you streaming: publishing a stream as WebRTC from webcam, capturing RTSP stream from some RTSP server, anything else? What exactly is stopped: stream publishing or stream playback? Please also check Two Way streaming example, it will show the diagnostic message...

Good day. Please look at this code example. It shows how to implement stream re-playing automatically in the same websocket session. So websocket reconnection can be made the same way.

Добрый день. Завели тикет WCS-3204, сообщим здесь по готовности.

Добрый день. Получать события о том, заглушен поток или не заглушен, можно, начиная со сборки 2.6.32, примеры кода обработки событий приведены здесь. В данный момент на тестировании находится тикет WCS-3163, в котором решается задача проброса оповещений о том, заглушен поток или нет, через...

В сборке 5.2.964 классы, используемые в примере, не обфусцируются, пример должен компилироваться в соответствии с описанием

Good day. Since build 5.2.963, it is possible to set a separate folder for temporary files using the following parameter record_tmp_dir=/tmp Please read details here

All the browsers on iOS use Webkit (there is no other engine), so the problem should reproduce in all the iOS browsers if they support WebRTC.

Please look at Two Way Streaming example code, it shows how to play streams with a various names. Also, you should not use /stream/terminate in this case. Stream.stop() method seems enough to stop playback or publishing at client side.

This seems like Webkit issue playing WebRTC. Safari tries to prevent picture distortion. We will check if there is a tweak.

It helps to start playback in iOS Safari, the browser can wait for audio sync infinitely. This issue occurs in iOS Safari only in our tests, but not in MacOS. The problem is in stream itself, there are lost frames and periodic microfreezes even while playing it via VLC. Perhaps some RTSP souce...

The issue is reproducing in MacOS Safari too. We raised the ticket WCS-3200 to check if there is some tweak to get scaling in Safri work with WebRTC streams. Let you know results here.

Good day. Please add Flashphoner.playFirstVideo() call before session creation for playback to work in Safari as described here function connect() { Flashphoner.playFirstVideo(remoteVideo, false, PRELOADER_URL).then(function() { session = Flashphoner.createSession({urlServer...