Search results

Good day. Physical buttons on iPhone has priority over software. So if sound is muted with hardware buttons, it should not be played in any browser, including Safari in latest iOS versions. Please check Player example on demo server...

Please update WebSDK completely: 1. Download latest WebSDK version 0.5.28.2753.96 2. Unpack tar.gz tar -xvzf flashphoner-api-0.5.28.2753-1c0a059d8f93408a1179ecc184b143fa6c74c027.tar.gz 3. Copy contents of flashphoner-api-0.5.28 folder to WCS_HOME/client2 cd flashphoner-api-0.5.28 yes | cp -Rf *...

Good day. What version of WCS and Linux distribution do you use? If this is not the latest version of WCS (5.2.158), please update to the newest version of the WCS to continue testing. Please prepare this files and send to support@flashphoner.com, we will check: 1. Server system messages...

You can find all used settings here: https://docs.flashphoner.com/display/WCS52EN/Settings+file+flashphoner.properties WSS port setting is wss.port=8443 You can change it it WCS_HOME/conf/flashphoner.properties Then do restart to apply changes service webcallserver restart

Hello We have received your email. Unfortunately we do not offer session based support on this support level. Please do the following: 1) Provide a valid SSH sudo access or 2) You can also provide a teamviewer access, but it should be reachable 24/7. Our engineers will be assigned to the...

Tell me which version of WCS (if you remember) worked with iOS 11.4? Are you currently using the latest version of WCS (5.2.158)?

Good day. Statistic data collection is disabled by default due to server perfomance. You can enable it with the following parameter in flashphoner.properties file disable_manager_rmi=false

Good day. If you prefer to use WCS 5.0 for some reason, please update to latest build 5.0.3530 which contains some Chrome related fixes. Also, please update WebSDK to latest build from this page. But we recommend you to update to WCS 5.2. Update procedure is described on this page. If some...

There are two ways to get this working 1) Route port Make sure your port is open and routed properly. Perform command from WCS server: telnet 9.9.9.9 554 Here 9.9.9.9 is external IP address of your NAT 554 is port routed to your device 2) Locate WCS server inside of your LAN. Spin up a Centos...

Good day. Please update to the latest build from this page and check if the problem still persists. If yes, please collect a report as described here and send to support@flashphoner.com. We will check.

Good day. Please provide us SSH access to your server to support@flashphoner.com. We will check.

Good day. Seems like a channel problems. Please collect a report as described here and send to support@flashphoner.com, we will check.

This is the normal behavior of the test web page. For example, you can go to our test server (https://demo.flashphoner.com/). Perhaps you would like to see any of your web resource, not related to WCS?

The following network accessibility is required to work video broadcasting via the RTSP protocol: - port 554 (TCP) If your phone is set behind NAT (typically), then the above network port should be accessible by its external IP address.

For the latest fixes and updates, we recommend you upgrade Web Call Server to the latest version (including the updated Web SDK). https://docs.flashphoner.com/display/WCS52EN/Release+notes

Good day. What phone do you use for this (iOS or Android) and what programs? You will probably need to open additional ports to get the video stream. But in the case of using the phone as a camera, it may not be possible.

I do not fully understand what your mean "but it looks like a demo site and not my real site". From which version did you update WCS? Please send us screenshots of "http authentication box" and "demo site".

Добрый день. Мы исправили проблему в сборке WebSDK 0.5.28.2753.96. Пожалуйста, обновите WebSDK до этой сборки и проверьте.

Good day. We've fixed this issue in WebSDK build 0.5.28.2753.96. Plaes update and check.

Good day. We've fixed this issue in WCS build 5.2.142. Please update and check. Note that stream rotation logic is slightly changed, the recording fragments are numbered even if file name template has {startTime} and {endTime} parameters. Indexing can be disabled if necessary with the following...