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Hello Max Thank you for the speedy response. Glad to know it's only due to the Linux migration. I have tested the systemctl command and it works but I don't get the confirmation messages that it is stopping and starting like it did with service: FlashphonerWebCallServer: stopping...

Hello I've recently updated the WCS on AWS from 5.2.673 to 5.2.780 and found there was an issue with the command service webcallserver (start|stop|restart). Whenever I call it I get this instead of the usual stopping/starting messages: The workaround I have for this currently is to replace...

Hey Max We've just tested it on build 5.2.673 with 19 different streams connecting at the same time. We didn't experience any videos being cut-off and all the saved videos ended when we expected them to. So I am happy to report that the issue has been fixed. Thank you very much for your help.

Thank you so much Max! I've just tested the latest WCS build (5.2.673) and I can confirm it works.

Hey Max Thank you for the quick reply. Do you have an ETA for when this issue is fixed? Cheers

Hello I recently updated the WebCallServer to the latest Amazon version (5.2.629) and began testing the stream publishing. However when I finish the stream I get an error on the browser saying that the video file cannot be found. In the Stream Recording demo page on the media server it's quite...

Hey Max Thank you for the update. I am unfortunately not able to test it immediately as I need my team members to reliably test the simultaneous recording issue and they are currently busy. I am unsure when we'll be ready to test but when we do I will post the results below. Cheers

Hey Max May I please know when the latest Flashphoner version will be available on the AWS Marketplace, and also what the status is with the video cut-off issue? Cheers

Hey Max Sorry for the late reply. I did however have success in replicating and understanding why these two issues happened. iOS Fullscreen: The reason this happened is that my implementation of 'playFirstVideo()' came from an old demo page of WCS (5.2.108) where I didn't use the...

Hey Max I've granted permissions this morning and sent an email back at the same time so you should have access to the report files. This may have to wait a bit as testing it requires resources which I'm not sure I have right now. I hope to be able to test it with the latest server version...

Hey Max I've just sent an error report regarding the video-cut off issue to your support team. What iOS version do you test? I used iOS 13.3.1 What example application do you test? I used custom code to create this issue. I forgot to include in the post above that I tried it with the Stream...

Hi Max I've managed to re-create the video cut-off on UAT, using WCS version 5.2.389 (latest AWS version). The way I recreated it was to have many devices concurrently recording their videos to the same server (in this I had 18 devices at the same time). I decided to then change the Amazon...

Good day Max Thank you for responding quickly. We would like to update to the latest build but the latest version on the AWS Marketplace is 5.2.389. We are currently 4 months behind that version as well so we will upgrade to 5.2.389. Since this is an issue on production I can only update as...

Hello We have been experiencing an odd issue lately where some of the videos recorded are cut-off halfway through the video recording. For example, I started publishing a video stream and finished it 2 minutes afterwards but the video saved on the server was only 1 minute and 30 seconds long...

Hi Max I was testing on your demo server wcs5-eu.flashphoner.com, which I guess points to the same server you mentioned above. I've recently tested it and it works so the update fixed any issue I was having before. Cheers

Hi I have recently been testing on the latest Flashphoner demo server and one issue that I noted was that when using an iPhone XS (Ver. 13.3.1) and using the 'Stream Recording' I wasn't able to play back the video. It would start up correctly, establish a connection and start publishing a...

Hi Max Sorry I didn't had time to respond to the previous message for recording examples. I've installed the build and tested it on Safari this time removing 'periodic_fir_request=true' and 'video_incoming_buffer_size=100' from the flashphoner.properties file and Safari now works. Cheers, Taylor

Awesome thanks

Hey Flashphoner I've been unable to submit videos with the latest version of Firefox. I am able to start a video recording successfully (Publishing status) but when I try to submit the video it goes to the unpublished status but no video gets submitted and the status doesn't change. Solution...

Hi Max Thank you for your help. Adding: periodic_fir_request=true video_incoming_buffer_size=100 managed to successfully fix the Safari issue. We've tested multiple times on Safari as well as other devices and no time corruption issues are occurring. We've also checked the synchronisation...