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Здравствуйте. Вопрос про браузер Chrome под Android или про нативное приложение? Для Android SDK (нативное приложение) используем библиотеку libwebrtc, поэтому какая будет реализация кодека аппаратный или софтверный, определяет эта библиотека. Ожидаемое поведение такое: в приоритете...

jstack can be created manually. It is just a plain text file jstack 10634 > 10634.txt Here 10634 is example of server process PID Therefore we would need the report without jstack key and file 10634.txt

Здравствуйте. В конфиге flashphoner.properties Голосовой кодек G711A прописан как alaw Голосовой кодек G711U прописан как ulaw RFC2833 (не кодек, а тип тонового набора) прописан как telephone-event Поэтому добавлять в виде G711A его не нужно.

You can use Nginx or Apache as a reverse proxy supporting encrypted private keys How it works: 1. You start Nginx (systemctl start nginx). 2. It prompts decryption password each launch. Decryption password is applied to your encrypted private key file...

Hello If REST API stops responding 1. Make sure jstack works. jstack PID > PID.txt Here PID is ID of server process, i.e. 10532 2. Create report with the --jstack key sudo /usr/local/FlashphonerWebCallServer/tools/report.sh --sysinfo --conf --jstack --tar 3. Send report via form or to...

Seems like keytool also can't import an encrypted SSL certificate. Perhaps you should decrypt it manually before importing. Please ask the certificate provider about decryption instructions.

Yes. It should be enough. Please share your result wcs-core.properties file

Regarding ZGC Do steps 4 and 5 from here https://docs.flashphoner.com/display/WCS52EN/Memory+management+in+Java#MemorymanagementinJava-TheZGarbageCollector

Example /usr/java/jdk-14.0.1/bin/jstack 10663 > 10663.txt Here 10663 is example of server process id `pidof java`

Did you configure ZGC in wcs-core.properties? # ZGC -XX:+UnlockExperimentalVMOptions -XX:+UseZGC -Xms8g -Xmx8g See more: https://docs.flashphoner.com/display/WCS52EN/Memory+management+in+Java#MemorymanagementinJava-TheZGarbageCollector

Hello 1. Make sure jstack utility is reachable and works: jstack PID > PID.txt Here PID - is a pid of WCS process 2. Make sure jmap utility is reachable jmap 3. If you encounter the issue again, please do the report sudo /usr/local/FlashphonerWebCallServer/tools/report.sh --sysinfo...

Good day. The default Java heap settings is for testing purposes only, they are not supposed to be used under high load. Perhaps you change it when moving the server to production. We can't set it automatically because use cases are different. Someone can deploy an additional software on the...

We tested report sending via Report, it works now. This is an expected behavior: multiple recorder must be started and stopped by REST API because it never knows when a stream will be added or removed from it. You should review your backend flow to stop multirecorder when room is closed. We...

Hello If you have any issues with the private form, please send directly to support@flashphoner.com and add forum thread link into your message

Здравствуйте record_stop_timeout = 15 Все инциденты связанные с несохранением стрима на сервере, связаны с этой настройкой. Попробуйте поднять значение до 60 секунд record_stop_timeout =60 в конфиге flashphoner.properties

Если сертификат покупался у провайдера из РФ, там может использоваться корневой сертификат, которого нет в списке Certificate Store на уровне системы Android. Проверьте, могут ли пользователи установить WSS соединение с тех же Android устройств из браузера. Если нет, то проблема в корневом...

Пожалуйста, установите настройки, указанные в этом сообщении, как показано в нем. Остальные настройки можно оставить без изменения.

We checked the report. In the logs provided, there are no any multiple recordings, but single stream recodings only, and all of them seems to be successful. So the problem seems to be not reproduced during the last 3 hours (logs collection time by default). In the ticket WCS-4053 scope, we plan...

We raised the ticket WCS-4053. Please reproduce the problem, collect a report Getting logs with report.sh script and send using this form.

Good day. Please collect a debug logs and traffic dump on the server: Collect debug logs and traffic dump. You must reproduce the problem while collecting a traffic dump. Then, collect a report archive: Getting logs with report.sh script, add the traffic dump file and send using this form.